Integrate WS Form with Trengo
Send information between WS Form and Trengo automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a ticket in Trengo whenever a new submission is made in WS Form
Ensure that all form submissions and queries are systematically logged and tracked as tickets. This flow will create a fresh ticket in Trengo upon receiving a new form submission in WS Form.
How it works
- The flow triggers when a form entry is submitted in WS Form.
- Zoho Flow creates a new ticket in Trengo.
Create a ticket in Trengo whenever a new submission is made in WS Form
WS Form + Trengo
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Supported triggers and actions
Integrate WS Form and Trengo using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Form submitted
Triggers when a form entry is submitted
Form submission status changed
Triggers when the status of a submitted form entry is changed
Outbound message sent
Triggers when a new outbound message is sent
Inbound message received
Triggers when a new inbound message is received
Ticket reopened
Triggers when an existing ticket is reopened
Note created
Triggers when a new internal message is created
Ticket closed
Triggers when an existing ticket is closed
Ticket assigned
Triggers when an existing ticket is assigned to an agent
Ticket label added
Triggers when a new label is added to an existing ticket
All Actions - Actions are the automated tasks
Assign label for ticket
Assigns the specified label for an existing ticket
Create ticket
Creates a new ticket
Create profile
Creates a new profile
Send ticket message
Sends a ticket message
Send email
Sends an email to the specified email address
Create contact
Creates a new contact
Update profile
Updates the details of an existing profile by ID
Update contact
Updates the details of an existing contact
Fetch contact
Fetches the details of an existing contact using ID, name, phone number, or email address.
Fetch ticket
Fetches the details of an existing ticket by ID
Update ticket custom field
Updates the details of an existing ticket custom field
Fetch contact by ID
Fetches the details of an existing contact using contact ID
Update contact custom field
Updates the details of an existing contact custom field
What is WS Form?
WS Forms is a form builder WordPress plugin that can help you create professional, dynamic, mobile-friendly, and accessible forms.
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What is Trengo?
Trengo is an integrated inbox application that integrates all your communication channels into a single inbox. It helps you collaborate with your team, automate conversations and deliver amazing customer experiences.
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