![](https://flow-public.nimbuspop.com/flow-apps/ws_form.png)
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Integrate WS Form with Usedesk
Send information between WS Form and Usedesk automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
![](https://flow-public.nimbuspop.com/flow-apps/ws_form.png)
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Create a ticket in Usedesk whenever a new submission is made in WS Form
Ensure that all form submissions and queries are systematically logged and tracked as tickets. This flow will generate a new ticket in Usedesk each time a form is submitted in WS Form.
How it works
- The flow triggers when a form entry is submitted in WS Form.
- Zoho Flow creates a new ticket in Usedesk.
![](https://flow-public.nimbuspop.com/flow-apps/ws_form.png)
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Create a ticket in Usedesk whenever a new submission is made in WS Form
WS Form + Usedesk
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between WS Form and Usedesk
Connect WS Form and Usedesk with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate WS Form and Usedesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-public.nimbuspop.com/flow-apps/ws_form.png)
Form submitted
Triggers when a form entry is submitted
![](https://flow-public.nimbuspop.com/flow-apps/ws_form.png)
Form submission status changed
Triggers when the status of a submitted form entry is changed
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Ticket created
Triggers when a new ticket is created
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Client added
Triggers when a new client is added
All Actions - Actions are the automated tasks
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Add comment
Adds a comment to the specified ticket
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Create agent
Creates a new agent
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Create chat
Creates a chat or send messages to an existing chat on behalf of the client
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Create ticket
Creates a new ticket
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Send chat message
Sends a chat message to the specified client
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Create client
Creates a new client
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Update agent
Updates the details of an existing agent
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Update client
Updates the details of an existing client
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Update ticket
Updates the details of an existing ticket
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Fetch ticket
Fetches the details of an existing ticket using ticket ID
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Fetch agent by email address
Fetches the details of an existing agent using email address
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Fetch agent by ID
Fetches the details of an existing agent using agent ID
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Fetch client
Fetches the details of an existing client using client ID
What is Usedesk?
Usedesk is a cloud-based solution that lets you automate customer engagement services and solve customer support tickets. It allows you to create templates, set up automatic responses, make automatic changes to customer status, and more.
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