Integrate ZappHub with Fluent Support
Send information between ZappHub and Fluent Support automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate ZappHub and Fluent Support using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Message sent or received
Triggers when a new message is sent or received
Message delivered
Triggers when a message is delivered successfully
Ticket closed
Triggers when an existing ticket is closed
Ticket agent changed
Triggers when a ticket agent is changed
Ticket reopened
Triggers when a ticket is reopened
Tickets moved
Triggers when tickets are moved
Ticket created
Triggers when a new ticket is created
All Actions - Actions are the automated tasks
Create contact
Creates a new user contact in the internal contacts agenda of the WhatsApp device connected
Create agent
Creates a new chat agent for the current device
Add participants to group
Adds the specified participants to an existing group using their phone numbers
Send message
Sends a new text message to the specified phone number, group, or broadcast list.
Remove participant from group
Removes the specified participants from an existing group by phone number
Update contact
Updates the details of an existing contact using WhatsApp contact ID
Revoke group invite
Revokes the specified group invite code
Fetch contact
Fetches the details of an existing contact using WhatsApp ID or phone number
Fetch group invite code
Fetches the invite URL for an existing group
Validate phone number
Validates the specified list of phone numbers, optionally enforcing the country code or local prefix.
Create customer
Creates a new customer
Create ticket
Creates a new ticket
Fetch customer
Fetches the details of an existing customer
Fetch agent
Fetches the details of an existing agent
Fetch ticket
Fetches the details of an existing ticket
What is ZappHub?
ZappHub is a collaborative, web-based live chat solution that allows multiple people to interact with a linked WhatsApp account simultaneously.
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What is Fluent Support?
Fluent Support is a WordPress support ticket management system that allows businesses to manage support agents, customers, and tickets.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Endless integrations. End to manual work.
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