Integrate Zendesk with DoneDone
Send information between Zendesk and DoneDone automatically, without writing any code, using Zoho Flow.
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Generate a task within your DoneDone for fresh tickets initiated in Zendesk
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in DoneDone for new tickets created in Zendesk.
How it works
- The flow triggers when a new ticket is created in Zendesk.
- Zoho Flow creates a task in the selected project in DoneDone.
Generate a task within your DoneDone for fresh tickets initiated in Zendesk
Zendesk + DoneDone
Build your own integrations between Zendesk and DoneDone
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Supported triggers and actions
Integrate Zendesk and DoneDone using the below triggers and actions
All Triggers - A trigger kickstarts the flow
User created
Triggers when a new user is created
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
Organization created
Triggers when a new organization is created
Task created
Triggers when a new task is created in the selected project
All Actions - Actions are the automated tasks
Create Organization
Creates a new organization
Add Tag
Adds tag to the selected ticket
Create Ticket
Creates a new ticket
Create User
Creates a new user
Create Request
Creates a new ticket in a verified end user's account
Update User Details
Updates an existing user's details
Update Ticket
Updates an existing ticket status or adds comments
Add Comment
Adds comment to the selected ticket
Update Organization
Updates an existing organization
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
Fetch Ticket
Fetches a ticket by ID
Create task
Creates a task in the selected project
Add comment
Adds a comment to the specified task
Create project
Creates a new project
Update task priority
Updates the priority of the specified task
Update task status
Updates the status of the specified task
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
Similar apps
What is DoneDone?
DoneDone is a simple task tracker and shared inbox designed for companies to track their projects and support their customers.
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Custom functions
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Learn more >It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more
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Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
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Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
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