Integrate Zendesk with Podio

Send information between Zendesk and Podio automatically, without writing any code, using Zoho Flow.

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Generate a task within your Podio for fresh tickets initiated in Zendesk

Efficiently address customer concerns by promptly creating tasks. This flow will create a task in your Podio for newly generated tickets in Zendesk.

How it works
  1. The flow triggers when a new ticket is created in Zendesk.
  2. Zoho Flow creates a new task in Podio.
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Generate a task within your Podio for fresh tickets initiated in Zendesk

Zendesk + Podio

Build your own integrations between Zendesk and Podio

Connect Zendesk and Podio with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Zendesk and Podio using the below triggers and actions

All Triggers - A trigger kickstarts the flow

User created

Triggers when a new user is created

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

Organization created

Triggers when a new organization is created

New Task

Triggers when a new task is created in the selected workspace

New Organization

Triggers when a new organization is created

New Workspace

Triggers when a new workspace is created

Update Item

Triggers when an existing item is updated

New Application

Triggers when a new app is created in the selected workspace

New Item

Triggers when a new item is created

All Actions - Actions are the automated tasks

Create Organization

Creates a new organization

Add Tag

Adds tag to the selected ticket

Create Ticket

 Creates a new ticket

Create User

Creates a new user

Create Request

Creates a new ticket in a verified end user's account

Update User Details

Updates an existing user's details

Update Ticket

Updates an existing ticket status or adds comments

Add Comment

Adds comment to the selected ticket

Update Organization

Updates an existing organization

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

Fetch Ticket

Fetches a ticket by ID

Create Status

Creates a new status in the selected workspace

Create Task

Creates a new task

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

What is Podio?

Podio is a teamwork platform that helps you manage projects and teams. You can create tasks, share files, customize calendars, and collaborate with social activity streams.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more

Louis Castellano

CEO, Lakeside CNC Group

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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