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Integrate Zendesk with ServiceM8
Send information between Zendesk and ServiceM8 automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
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Create a job in ServiceM8 when a ticket is created in Zendesk
How it works
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Create a job in ServiceM8 when a ticket is created in Zendesk
Zendesk + ServiceM8
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Build your own integrations between Zendesk and ServiceM8
Connect Zendesk and ServiceM8 with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Zendesk and ServiceM8 using the below triggers and actions
All Triggers - A trigger kickstarts the flow
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User created
Triggers when a new user is created
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Ticket created
Triggers when a new ticket is created
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Ticket updated
Triggers when the details of a ticket is updated
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Organization created
Triggers when a new organization is created
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Job created or updated
Triggers when a job is created or updated
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Material created or updated
Triggers when new material is created or updated
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Job queued
Triggers when a job is assigned to or removed from a queue
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Form completed
Triggers when the specified form is completed
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Client created or updated
Triggers when a client is created or updated
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Material created
Triggers when a new material is created
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Contact created or updated
Triggers when a contact is created or updated
All Actions - Actions are the automated tasks
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Create Organization
Creates a new organization
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Add Tag
Adds tag to the selected ticket
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Create Ticket
Creates a new ticket
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Create User
Creates a new user
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Create Request
Creates a new ticket in a verified end user's account
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Update User Details
Updates an existing user's details
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Update Ticket
Updates an existing ticket status or adds comments
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Add Comment
Adds comment to the selected ticket
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Update Organization
Updates an existing organization
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Fetch Organization
Fetches the details of an existing organization
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Fetch User
Fetches the details of an existing user by ID
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Fetch Ticket
Fetches a ticket by ID
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Add note
Creates a new note
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Create job
Creates a new job
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Create job material
Creates a new job material
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Create material
Creates a new material
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Create job activity
Creates a new job activity
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Create contact
Creates a new contact
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Create client
Creates a new client
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Create task
Creates a new task
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Update client
Updates the details of an existing client
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Update contact
Updates the details of an existing contact by their UUID
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Update job
Updates the details of an existing job
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Update material
Updates the details of an existing material
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Fetch material using item number
Fetches the details of an existing material using item number
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Fetch job contact
Fetches the details of an existing job contact using their email address, ID, phone number, or mobile number
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Fetch client
Fetches the details of an existing client using their ABN number or ID or name
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Fetch contact
Fetches the details of an existing contact using their email address or ID or phone number
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Fetch material using name
Fetches the details of an existing material using name
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
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What is ServiceM8?
ServiceM8 is a cloud-based field service management solution that lets you track staff locations, navigate to jobs, manage your estimates and invoices, and more.
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