

Integrate Zingtree with Dixa
Send information between Zingtree and Dixa automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions
Integrate Zingtree and Dixa using the below triggers and actions
All Triggers - A trigger kickstarts the flow

New Session
Triggers when a new session is created

New Session in Tree
Triggers when a new session is created in the selected tree
All Actions - Actions are the automated tasks

Fetch Session Note
Fetches agent-entered notes for the selected session

Fetch Session Details
Fetches details about the selected session

Create contact form request
Creates a new contact form request

Queue contact for anonymization
Queues the specified contact or user for anonymization

Queue conversation for anonymization
Queues the specified conversation for anonymization
What is Zingtree?
Zingtree is a customer support tool that makes building and sharing interactive decision trees easy. You can publish and integrate trees, watch every session, and use analytics to assess the performance specifics.
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What is Dixa?
Dixa is a customer service platform that provides voice, email, chat, and messaging apps. It helps you increase customer retention and provides better working experiences for agents.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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