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Integrate Zoho Cliq with Freshdesk
Send information between Zoho Cliq and Freshdesk automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
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Get notifications on Zoho Cliq for new Freshdesk tickets
Use this flow to automatically inform your team on Zoho
Cliq when you receive new requests in your Freshdesk support
portal. Make sure your entire team can collaborate on
delivering quality service to your customers.
How it works
1. A new ticket is created in Freshdesk.
2. Zoho Flow sends a notification to your team's Zoho
Cliq channel.
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Get notifications on Zoho Cliq for new Freshdesk tickets
Zoho Cliq + Freshdesk
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Build your own integrations between Zoho Cliq and Freshdesk
Connect Zoho Cliq and Freshdesk with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Zoho Cliq and Freshdesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
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New channel added
Triggers when a new channel is created in your organization
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Ticket note added
Triggers when a note is added to the selected ticket
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Ticket created
Triggers when a new ticket is created
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Contact updated
Triggers when the details of an existing contact are updated
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Ticket updated
Triggers when the details of an existing ticket are updated
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Contact created
Triggers when a new contact is created
All Actions - Actions are the automated tasks
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Post card to channel
Posts a card to the specified channel
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Message as bot on channel
Message as a bot on the specified channel
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Message as bot to user
Posts a message as a bot to the specified user
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Create channel
Creates a new channel
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Message to bot
Sends a message to the selected bot
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Create thread
Creates a new thread using message ID
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Add bot in a channel
Adds a bot to the selected channel
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Add channel member
Adds a new channel member
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Pin message
Pin an existing message in a conversation using message ID
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Delete channel
Deletes the selected channel
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Message in channel
Posts a message in a channel
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Message user
Sends a message to the specified user
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Add user status
Adds the specified status to an existing user
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Update channel
Updates the details of an existing channel
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Message as bot
Posts message as the specified bot in the selected chat or channel
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Update channel member role
Updates the role of a channel member
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Unarchive channel
Unarchives the selected channel
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Post card to chat
Posts a card to the specified chat
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Archive channel
Archives the selected channel
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Fetch user by name or email
Fetches an existing user by name or email address
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Fetch channel
Fetches the details of an existing channel by name
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Fetch team
Fetches the details of an existing team by name
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Remove channel member
Removes the specified member from the selected channel
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Create contact
Creates a new contact
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Create ticket
Creates a new ticket
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Create forum
Creates a new forum in the selected category
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Create group
Creates a new group
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Create company
Creates a new company
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Add notes to ticket
Adds private or public notes to the selected ticket
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Create forum category
Creates a new forum category
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Update contact
Updates the details of an existing contact
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Update ticket
Updates the details of an existing ticket
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Update company
Updates the details of an existing company
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Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
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Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
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Fetch ticket priority
Fetches the priority details of a specific ticket by label
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Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
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Fetch group by ID
Fetches the details of an existing group by ID
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Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
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Fetch company by ID
Fetches the details of an existing company by ID
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Fetch ticket status
Fetches the status of a specific ticket by label
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Fetch ticket status by ID
Fetches the status of a specific ticket by ID
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Fetch contact by ID
Fetches the details of an existing contact by ID
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Fetch company
Fetches the details of an existing company by domain
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Fetch agent by ID
Fetches the details of an existing agent by ID
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Fetch ticket by ID
Fetches the details of an existing ticket by ID
What is Zoho Cliq?
Zoho Cliq is business communication software for team chat and collaboration. You can share files, create events, and make unlimited audio and video calls with absolute privacy.
Similar apps
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
Similar apps
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