Integrate Zoho Cliq with Zoho SalesIQ
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Supported triggers and actions
Integrate Zoho Cliq and Zoho SalesIQ using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New channel added
Triggers when a new channel is created in your organization
Conversation completed
Triggers when a conversation is completed
Department created
Triggers when a new department is created to the specified portal
Conversation created
Triggers when a new conversation is created
Conversation participants added
Triggers when participants are invited to the chat
Conversation transfer rejected
Triggers when a transferred chat is rejected by the operator
Conversation participants deleted
Triggers when a participant is removed from a conversation
Operator added
Triggers when a new operator is added
Conversation attender updated
Triggers when an operator picks up a chat
Conversation rated
Triggers when a conversation is rated
Conversation transfer initiated
Triggers when a conversation transfer is initiated
Conversation transfer accepted
Triggers when a transferred chat is accepted by the operator
Conversation missed
Triggers when a conversation is missed
All Actions - Actions are the automated tasks
Message to bot
Sends a message to the selected bot
Add bot in a channel
Adds a bot to the selected channel
Create thread
Creates a new thread using message ID
Message as bot on channel
Message as a bot on the specified channel
Post card to channel
Posts a card to the specified channel
Create channel
Creates a new channel
Message as bot to user
Posts a message as a bot to the specified user
Message in channel
Posts a message in a channel
Delete channel
Deletes the selected channel
Add user status
Adds the specified status to an existing user
Message user
Sends a message to the specified user
Pin message
Pin an existing message in a conversation using message ID
Add channel member
Adds a new channel member
Archive channel
Archives the selected channel
Post card to chat
Posts a card to the specified chat
Message as bot
Posts message as the specified bot in the selected chat or channel
Update channel
Updates the details of an existing channel
Unarchive channel
Unarchives the selected channel
Update channel member role
Updates the role of a channel member
Fetch user by name or email
Fetches an existing user by name or email address
Fetch team
Fetches the details of an existing team by name
Fetch channel
Fetches the details of an existing channel by name
Remove channel member
Removes the specified member from the selected channel
Create article
Creates a new article
Associate operators to department
Associates operators to the selected department
Send message to latest conversation
Sends a message to the latest conversation
Enable department
Enables the selected department
Disable department
Disables the selected department
Update operator status
Updates the status of an existing operator
What is Zoho Cliq?
Zoho Cliq is business communication software for team chat and collaboration. You can share files, create events, and make unlimited audio and video calls with absolute privacy.
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What is Zoho SalesIQ?
Zoho SalesIQ is live chat software that lets you track visitors, identify prospects, and monitor agent performance in real time.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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CEO, OpIndia
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