Integrate Zoho Commerce with ZappHub

Send information between Zoho Commerce and ZappHub automatically, without writing any code, using Zoho Flow.

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Set up a contact in ZappHub following a purchase in Zoho Commerce

Enhance customer satisfaction with immediate support integration at the moment of purchase. This flow will generate a new contact in ZappHub in response to new purchases from Zoho Commerce.

How it works
  1. The flow triggers when an order is confirmed in Zoho Commerce.
  2. Zoho Flow creates a new user contact in the internal contacts agenda of the WhatsApp device connected in ZappHub.
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Set up a contact in ZappHub following a purchase in Zoho Commerce

Zoho Commerce + ZappHub

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Supported triggers and actions

Integrate Zoho Commerce and ZappHub using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Sales order payment received

Triggers when a sales order payment is received

Declined order

Triggers when an order is declined

Shipped order

Triggers when an order is shipped

Confirmed order

Triggers when an order is confirmed

Canceled order

Triggers when an order is canceled

Product created

Triggers when a new product is created

Product updated

Triggers when the details of an existing product are updated

New order

Triggers when a new order is received

Delivered order

Triggers when an order is delivered

Message sent or received

Triggers when a new message is sent or received

Message delivered

Triggers when a message is delivered successfully

All Actions - Actions are the automated tasks

Create coupon

Creates a new coupon

Invite member to portal

Invites a member to the selected portal using email address

Create product

Creates a new product

Create variant

Creates a new variant for the specified product

Update variant

Updates the details of an existing variant

Mark order as confirmed

Marks the status of the specified order as confirmed

Mark order as void

Marks the status of the specified order as void

Mark order as delivered

Marks the status of the specified order as delivered

Update product

Updates the details of an existing product

Mark order as shipped

Marks the status of the specified order as shipped

Fetch variant - By SKU

Fetches the details of an existing variant by SKU

Fetch variant - By name

Fetches the details of an existing variant by name

Fetch customer - By email address

Fetches the details of an existing customer by email address

Fetch product - By ID

Fetches the details of an existing product by ID

Fetch product - By name

Fetches the details of an existing product by name

Fetch sales order

Fetches the details of an existing sales order

Fetch variant - By ID

Fetches the details of an existing variant by ID

Fetch customer - By ID

Fetches the details of an existing customer by ID

Create contact

Creates a new user contact in the internal contacts agenda of the WhatsApp device connected

Create agent

Creates a new chat agent for the current device

Add participants to group

Adds the specified participants to an existing group using their phone numbers

Send message

Sends a new text message to the specified phone number, group, or broadcast list.

Remove participant from group

Removes the specified participants from an existing group by phone number

Update contact

Updates the details of an existing contact using WhatsApp contact ID

Revoke group invite

Revokes the specified group invite code

Fetch contact

Fetches the details of an existing contact using WhatsApp ID or phone number

Fetch group invite code

Fetches the invite URL for an existing group

Validate phone number

Validates the specified list of phone numbers, optionally enforcing the country code or local prefix.

What is Zoho Commerce?

Zoho Commerce is an online store builder that lets you manage your website, inventory, shipping, taxes, and payments. You can offer coupons, announce updates through your blog, and optimize store content with SEO tools.

E Commerce Popular Zoho

What is ZappHub?

ZappHub is a collaborative, web-based live chat solution that allows multiple people to interact with a linked WhatsApp account simultaneously.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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