

Integrate Zoho CRM with RingCentral
Send information between Zoho CRM and RingCentral automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started


Send a welcome email in RingCentral for a recently created contact in Zoho CRM
Send personalized welcome emails to every new contact in your customer relationship management platform. This flow will send a welcome email in RingCentral when a new contact is created in Zoho CRM.
How it works
- The flow triggers when a new contact is created in Zoho CRM.
- Zoho Flow sends a new SMS to the specified phone number in RingCentral.


Send a welcome email in RingCentral for a recently created contact in Zoho CRM
Zoho CRM + RingCentral


Add a new contact in RingCentral when a new contact is added in Zoho CRM
Achieve flawless duplication of contact information by avoiding human errors. This flow will add a new contact in RingCentral for every new contact created in Zoho CRM.
How it works
- The flow triggers when a new contact is created in Zoho CRM.
- Zoho Flow creates a new contact in RingCentral.


Add a new contact in RingCentral when a new contact is added in Zoho CRM
Zoho CRM + RingCentral


Generate a new contact in RingCentral each time a new contact is created in Zoho CRM
Ensure effective engagement by marketing and sales with up-to-date contact information across platforms. This flow will generate a new contact in RingCentral each time a new contact is created in Zoho CRM.
How it works
- The flow triggers when a new contact is created in Zoho CRM.
- Zoho Flow creates a new contact in RingCentral.


Generate a new contact in RingCentral each time a new contact is created in Zoho CRM
Zoho CRM + RingCentral

Build your own integrations between Zoho CRM and RingCentral
Connect Zoho CRM and RingCentral with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Zoho CRM and RingCentral using the below triggers and actions
All Triggers - A trigger kickstarts the flow

New lead
Triggers when a new lead is created

User created or updated
Triggers when the details of an existing user are created or updated

Entry created or updated
Triggers when a record entry is created or updated

New module
Triggers when a new module is created

New contact
Triggers when a new contact is created

New note
Triggers when a new note is added

New module entry
Triggers when a new entry is made in the selected module (eg., Leads, Deals, etc)

Updated deal
Triggers when an existing deal is updated

Updated module entry
Triggers when an entry is updated in the selected module

New user
Triggers when a new user is created

Call missed
Triggers when a call is missed

Call answered
Trigger when a call is answered

New SMS
Triggers when a new SMS is sent or received

Call recorded
Triggers when a call is recorded

New voicemail
Triggers when a new voicemail is sent or received

New team chat
Triggers when a new team chat is created

New call
Triggers when a new call is initiated or received

Call disconnected
Triggers when a call is ended
All Actions - Actions are the automated tasks

Update related module entry
Relates an entry in this module with an entry in another module

Enroll cadence
Enrolls an existing record to a cadence

Draft email
Drafts an email for the selected record

Convert lead to contact
Converts a lead to a contact

Un-enroll cadence
Un-enrolles a record from the cadence

Add note
Adds a note to the selected module

Create module entry
Creates a new module entry (eg., Leads, Deals, etc)

Send email template
Sends an email to the specified users

Raise signal
Raises a signal to Zoho CRM

Update module entry
Updates the specified module entry

Add user
Adds a new user

Add tags
Adds tags to the specified record

Create or update contact
Creates a new contact. Updates the contact details if the email already exists.

Remove tags
Removes tags from the specified record

Create or update module entry
Creates a new module entry. Updates the module entry if it already exists

Create or update lead
Creates a new lead. Updates the lead details if the email already exists.

Send mail merge
Sends a mail merge with details of the selected record

Update user
Updates the details of an existing user based on user ID

Fetch deal
Fetches a deal if at least one of the following is filled: Account name, Contact name, Stage

Fetch account
Fetches an account by its name or unique ID

Clone module entry
Clones an existing module entry

Fetch user
Fetches the details of an existing user by name or email address

Fetch contact
Fetches a contact by email address, unique ID, or name

Fetch lead
Fetches a lead by email address or unique ID

Fetch inventory template
Fetches an inventory template using ID

Fetch email template
Fetches an email template by name

Fetch event
Fetches an event by its title or unique ID

Delete module entry
Deletes the specified entry

Cancel call
Cancels a event

Fetch module entry
Fetches a module entry by the specified values

Fetch product
Fetches a product by its name or unique ID

Initiate ring-out call
Initiates a two-legged ring-out call based on the specified caller and callee phone number

Create contact
Creates a new contact

Create team message
Creates a new team message

Send SMS
Sends a new SMS to the specified phone number

Update contact
Updates the details of an existing contact

Block or allow phone number
Updates the blocked or allowed phone number list with the specified phone number

Fetch ring-out call status
Fetches the status of a 2-legged ring-out call

Fetch extension
Fetches the details of the existing extension

Fetch message by ID
Fetches the details of an existing message record by message ID

Fetch contact
Fetches the details of an existing contact

Fetch call by session ID
Fetches the details of an existing call by session ID

Fetch call by ID
Fetches the details of an existing call by ID

Fetch user
Fetches the details of an existing user

Fetch call record by ID
Fetches the details of an existing call record by ID
What is Zoho CRM?
Zoho CRM is an on-demand customer relationship management application. You can customize your workflows and information, predict sales with detailed reports, and even monitor trends on social media to discover leads.
Similar apps
What is RingCentral?
RingCentral is a cloud-based communication system that helps you better serve your customers with all-in-one cloud phone, video conferencing, team messaging, contact center and more.
Similar apps
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