Integrate Zoho CRM with ZappHub

Send information between Zoho CRM and ZappHub automatically, without writing any code, using Zoho Flow.

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Create a new contact in ZappHub whenever a new contact is created in Zoho CRM

Ensure quick access to contact information across all platforms for enhanced engagement. This flow will generate a new contact in ZappHub each time a new contact is created in Zoho CRM.

How it works
  1. The flow triggers when a new contact is created in Zoho CRM.
  2. Zoho Flow creates a new user contact in the internal contacts agenda of the WhatsApp device connected in ZappHub.
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Create a new contact in ZappHub whenever a new contact is created in Zoho CRM

Zoho CRM + ZappHub

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Supported triggers and actions

Integrate Zoho CRM and ZappHub using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New user

Triggers when a new user is created

Updated deal

Triggers when an existing deal is updated

New contact

Triggers when a new contact is created

Updated module entry

Triggers when an entry is updated in the selected module

New note

Triggers when a new note is added

User created or updated

Triggers when the details of an existing user are created or updated

Entry created or updated

Triggers when a record entry is created or updated

New module

Triggers when a new module is created

New module entry

Triggers when a new entry is made in the selected module (eg., Leads, Deals, etc)

New lead

Triggers when a new lead is created

Message sent or received

Triggers when a new message is sent or received

Message delivered

Triggers when a message is delivered successfully

All Actions - Actions are the automated tasks

Add tags

Adds tags to the specified record

Add user

Adds a new user

Convert lead to contact

Converts a lead to a contact

Send email template

Sends an email to the specified users

Create module entry

Creates a new module entry (eg., Leads, Deals, etc)

Update related module entry

Relates an entry in this module with an entry in another module

Create or update lead

Creates a new lead. Updates the lead details if the email already exists.

Create or update contact

Creates a new contact. Updates the contact details if the email already exists.

Update module entry

Updates the specified module entry

Draft email template

Drafts an email based on the selected template

Send mail merge

Sends a mail merge with details of the selected record

Create or update module entry

Creates a new module entry. Updates the module entry if it already exists

Add note

Adds a note to the selected module

Raise signal

Raises a signal to Zoho CRM

Remove tags

Removes tags from the specified record

Update user

Updates the details of an existing user based on user ID

Fetch user

Fetches the details of an existing user by name or email address

Fetch event

Fetches an event by its title or unique ID

Fetch deal

Fetches a deal if at least one of the following is filled: Account name, Contact name, Stage

Fetch account

Fetches an account by its name or unique ID

Fetch lead

Fetches a lead by email address or unique ID

Fetch contact

Fetches a contact by email address, unique ID, or name

Fetch email template

Fetches an email template by name

Fetch inventory template

Fetches an inventory template using ID

Clone module entry

Clones an existing module entry

Delete module entry

Deletes the specified entry

Cancel call

Cancels a event

Fetch module entry

Fetches a module entry by the specified values

Fetch product

Fetches a product by its name or unique ID

Create contact

Creates a new user contact in the internal contacts agenda of the WhatsApp device connected

Create agent

Creates a new chat agent for the current device

Add participants to group

Adds the specified participants to an existing group using their phone numbers

Send message

Sends a new text message to the specified phone number, group, or broadcast list.

Remove participant from group

Removes the specified participants from an existing group by phone number

Update contact

Updates the details of an existing contact using WhatsApp contact ID

Revoke group invite

Revokes the specified group invite code

Fetch contact

Fetches the details of an existing contact using WhatsApp ID or phone number

Fetch group invite code

Fetches the invite URL for an existing group

Validate phone number

Validates the specified list of phone numbers, optionally enforcing the country code or local prefix.

What is Zoho CRM?

Zoho CRM is an on-demand customer relationship management application. You can customize your workflows and information, predict sales with detailed reports, and even monitor trends on social media to discover leads.

What is ZappHub?

ZappHub is a collaborative, web-based live chat solution that allows multiple people to interact with a linked WhatsApp account simultaneously.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

Louis Castellano

CEO, Lakeside CNC Group

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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