Integrate Zoho People with Freshdesk
Send information between Zoho People and Freshdesk automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Zoho People and Freshdesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Record approved
Triggers when a record is approved
Record created or updated
Triggers when a record is created or updated in the selected form
Record updated
Triggers when an existing record is updated
Record created
Triggers when a new record is created in the selected form
Record canceled
Triggers when a record is canceled
Ticket note added
Triggers when a note is added to the selected ticket
Ticket created
Triggers when a new ticket is created
Contact updated
Triggers when the details of an existing contact are updated
Ticket updated
Triggers when the details of an existing ticket are updated
Contact created
Triggers when a new contact is created
All Actions - Actions are the automated tasks
Create announcement
Creates a new announcement
Create attendance entry
Creates a check-in and/or check-out time entry
Add employee
Adds a new employee
Fetch leave type
Fetches the details of an existing leave type by employee name, ID, or email address
Create time log entry
Creates a new time log entry
Cancel leave
Cancels an existing leave
Add case
Adds a new record in the HR cases module
Create record
Creates a new record in the selected form
Approve record
Approves the pending records
Update time log entry
Updates an existing time log entry
Reject record
Rejects the pending records
Update project
Updates the details of an existing project
Update record
Updates the details of an existing record
Fetch leave record by record ID
Fetches the details of an existing leave record by record ID
Get user availability
Gets the office availability of the specified user
Fetch announcement
Fetches the details of an existing announcement by ID or search term
Fetch time log entry
Fetches the details of an existing time log entry
Fetch leave record by leave details
Fetches the details of an existing leave record using date, employee record ID, and leave type ID
Fetch record
Fetches the details of an existing record by field value
Fetch employee
Fetches the details of an existing employee by email address or employee ID
Create contact
Creates a new contact
Create ticket
Creates a new ticket
Create forum
Creates a new forum in the selected category
Create group
Creates a new group
Create company
Creates a new company
Add notes to ticket
Adds private or public notes to the selected ticket
Create forum category
Creates a new forum category
Update contact
Updates the details of an existing contact
Update ticket
Updates the details of an existing ticket
Update company
Updates the details of an existing company
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch group by ID
Fetches the details of an existing group by ID
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch company by ID
Fetches the details of an existing company by ID
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch company
Fetches the details of an existing company by domain
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket by ID
Fetches the details of an existing ticket by ID
What is Zoho People?
Similar apps
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
Similar apps
Build comprehensive workflows using
Webhook triggers
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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CEO, OpIndia
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