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Create business workflows for Zoho SalesIQ without writing code, using Zoho Flow. Automate your routine tasks and make more time for what you do best.

Popular Zoho SalesIQ workflows

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Create Zendesk tickets when chats are missed in Zoho SalesIQ

Zoho SalesIQ + Zendesk


Answering visitor chats assists in generating leads and missing chats end up as lost leads. This flow will create a ticket in Zendesk when a conversation is missed in Zoho SalesIQ.

How it works
1) A conversation is missed in Zoho SalesIQ.
2) Zoho Flow creates a ticket for it in Zendesk.

Build your own Zoho SalesIQ integrations

Connect Zoho SalesIQ with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Build your Zoho SalesIQ workflows using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Conversation created

Triggers when a new conversation is created

Conversation transfer initiated

Triggers when a conversation transfer is initiated

Conversation participants deleted

Triggers when a participant is removed from a conversation

Conversation participants added

Triggers when participants are invited to the chat

Conversation transfer rejected

Triggers when a transferred chat is rejected by the operator

Conversation completed

Triggers when a conversation is completed

Operator added

Triggers when a new operator is added

Department created

Triggers when a new department is created to the specified portal

Conversation transfer accepted

Triggers when a transferred chat is accepted by the operator

Conversation attender updated

Triggers when an operator picks up a chat

Conversation missed

Triggers when a conversation is missed

Conversation rated

Triggers when a conversation is rated

All Actions - Actions are the automated tasks

Send message to latest conversation

Sends a message to the latest conversation

Associate operators to department

Associates operators to the selected department

Create article

Creates a new article

Disable department

Disables the selected department

Enable department

Enables the selected department

Update operator status

Updates the status of an existing operator

What is Zoho SalesIQ?

Zoho SalesIQ is live chat software that lets you track visitors, identify prospects, and monitor agent performance in real time.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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