Integrate Zoho SalesIQ with Delighted
Send information between Zoho SalesIQ and Delighted automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Zoho SalesIQ and Delighted using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Conversation completed
Triggers when a conversation is completed
Department created
Triggers when a new department is created to the specified portal
Conversation created
Triggers when a new conversation is created
Conversation participants added
Triggers when participants are invited to the chat
Conversation transfer rejected
Triggers when a transferred chat is rejected by the operator
Conversation participants deleted
Triggers when a participant is removed from a conversation
Operator added
Triggers when a new operator is added
Conversation attender updated
Triggers when an operator picks up a chat
Conversation rated
Triggers when a conversation is rated
Conversation transfer initiated
Triggers when a conversation transfer is initiated
Conversation transfer accepted
Triggers when a transferred chat is accepted by the operator
Conversation missed
Triggers when a conversation is missed
Survey response received
Triggers when a new response is received in a project
Survey response updated
Triggers when an existing survey response is updated in a project
Survey response created or updated
Triggers when a new survey response is created or updated
Person unsubscribed
Triggers when a person has unsubscribed from surveys
All Actions - Actions are the automated tasks
Create article
Creates a new article
Associate operators to department
Associates operators to the selected department
Send message to latest conversation
Sends a message to the latest conversation
Enable department
Enables the selected department
Disable department
Disables the selected department
Update operator status
Updates the status of an existing operator
Add survey response
Creates a response for an existing survey
Create or updated person
Creates a new person. Updates the details if it already exists.
Send SMS survey
Send SMS platform survey
Send survey by email
Sends a survey by email
Unsubscribe person
Adds a person to your unsubscribe list
What is Zoho SalesIQ?
Zoho SalesIQ is live chat software that lets you track visitors, identify prospects, and monitor agent performance in real time.
What is Delighted?
Delighted is a self-serve experience management application that provides tools to easily collect and analyze customer or employee feedback.
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