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Integrate Zoho SalesIQ with Zendesk
Send information between Zoho SalesIQ and Zendesk automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
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Create Zendesk tickets when chats are missed in Zoho SalesIQ
How it works
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Create Zendesk tickets when chats are missed in Zoho SalesIQ
Zoho SalesIQ + Zendesk
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Build your own integrations between Zoho SalesIQ and Zendesk
Connect Zoho SalesIQ and Zendesk with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Zoho SalesIQ and Zendesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
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Conversation created
Triggers when a new conversation is created
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Conversation transfer initiated
Triggers when a conversation transfer is initiated
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Conversation participants deleted
Triggers when a participant is removed from a conversation
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Conversation participants added
Triggers when participants are invited to the chat
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Conversation transfer rejected
Triggers when a transferred chat is rejected by the operator
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Conversation completed
Triggers when a conversation is completed
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Operator added
Triggers when a new operator is added
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Department created
Triggers when a new department is created to the specified portal
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Conversation transfer accepted
Triggers when a transferred chat is accepted by the operator
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Conversation attender updated
Triggers when an operator picks up a chat
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Conversation missed
Triggers when a conversation is missed
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Conversation rated
Triggers when a conversation is rated
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User created
Triggers when a new user is created
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Ticket created
Triggers when a new ticket is created
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Ticket updated
Triggers when the details of a ticket is updated
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Organization created
Triggers when a new organization is created
All Actions - Actions are the automated tasks
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Send message to latest conversation
Sends a message to the latest conversation
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Associate operators to department
Associates operators to the selected department
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Create article
Creates a new article
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Disable department
Disables the selected department
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Enable department
Enables the selected department
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Update operator status
Updates the status of an existing operator
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Create Organization
Creates a new organization
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Add Tag
Adds tag to the selected ticket
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Create Ticket
Creates a new ticket
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Create User
Creates a new user
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Create Request
Creates a new ticket in a verified end user's account
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Update User Details
Updates an existing user's details
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Update Ticket
Updates an existing ticket status or adds comments
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Add Comment
Adds comment to the selected ticket
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Update Organization
Updates an existing organization
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Fetch Organization
Fetches the details of an existing organization
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Fetch User
Fetches the details of an existing user by ID
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Fetch Ticket
Fetches a ticket by ID
What is Zoho SalesIQ?
Zoho SalesIQ is live chat software that lets you track visitors, identify prospects, and monitor agent performance in real time.
Similar apps
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
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