Integrate 123FormBuilder with Teamwork Desk

Send information between 123FormBuilder and Teamwork Desk automatically, without writing any code, using Zoho Flow.

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Generate a ticket in Teamwork Desk when a form is submitted in 123FormBuilder

Automate ticket entry to dedicate valuable staff time to other critical administrative tasks. This flow will generate a new ticket in Teamwork Desk in response to each new form submission in 123FormBuilder.

How it works
  1. The flow triggers when a new submission is added to the selected form in 123FormBuilder.
  2. Zoho Flow creates a new ticket in Teamwork Desk.
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Generate a ticket in Teamwork Desk when a form is submitted in 123FormBuilder

123FormBuilder + Teamwork Desk

Build your own integrations between 123FormBuilder and Teamwork Desk

Connect 123FormBuilder and Teamwork Desk with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate 123FormBuilder and Teamwork Desk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Form created

Triggers when a new form is created

Form submission added

Triggers when a new submission is added to the selected form

New ticket

Triggers when a new ticket is created

New agent reply

Triggers when an agent sends a reply

Ticket assigned

Triggers when a ticket in the selected inbox is assigned

New customer

Triggers when a new customer is created

New ticket note

Triggers when a ticket note is added

Thread edited

Triggers when a thread in the selected inbox is edited

New customer reply

Triggers when a customer sends a reply

Updated customer details

Triggers when the details of a customer are updated

All Actions - Actions are the automated tasks

Create customer

Creates a new customer

Create ticket

Creates a new ticket

Update ticket

Updates an existing ticket

Link task to ticket

Links a task to a ticket

Unassign ticket

Unassigns the selected ticket

Update customer

Updates the details of an existing customer

Assign ticket

Assigns the selected ticket to a user

Reply to ticket

Adds a reply to the selected ticket

Fetch ticket

Fetches a ticket by ticket ID or keyword

Fetch customer

Fetches an existing customer by name or email address. You can choose to create one if none are found.

What is 123FormBuilder?

123FormBuilder is an online form builder that comes with custom features and integrations. You can define form fields, translate fields and instructions, and also build quizzes and surveys.

Forms

What is Teamwork Desk?

Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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