Integrate BigCommerce with Twilio

Send information between BigCommerce and Twilio automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

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Generate a confirmation SMS notification via Twilio for every new order in BigCommerce

Send instant SMS confirmations to customers right after checkout. This flow will send a notification via Twilio whenever new orders are generated in BigCommerce.

How it works
  1. The flow triggers when a new order is created in BigCommerce.
  2. Zoho Flow sends a WhatsApp or SMS message to the listed numbers in Twilio.
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Generate a confirmation SMS notification via Twilio for every new order in BigCommerce

BigCommerce + Twilio

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Send a text notification via Twilio to customers who haven’t completed their purchase in BigCommerce

Assist your customers in completing their purchases with SMS alerts. This flow will trigger an SMS via Twilio when a cart is abandoned in BigCommerce.

How it works
  1. The flow triggers when a cart is abandoned. A cart is considered abandoned if no changes were made at least one hour after the last modified property. in BigCommerce.
  2. Zoho Flow sends a WhatsApp or SMS message to the listed numbers in Twilio.
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Send a text notification via Twilio to customers who haven’t completed their purchase in BigCommerce

BigCommerce + Twilio

Build your own integrations between BigCommerce and Twilio

Connect BigCommerce and Twilio with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate BigCommerce and Twilio using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Shipment created

Triggers when a new shipment is created

Updated order status

Triggers when the status of an existing order is updated

Coupon created

Triggers when a new coupon is created

Updated product

Triggers when any detail of an existing product is updated

Order created

Triggers when a new order is created

Product created

Triggers when a new product is created

Cart abandoned

Triggers when a cart is abandoned. A cart is considered abandoned if no changes were made at least one hour after the last modified property.

Cart created

Triggers when a new cart is created

Subscriber created

Triggers when a new subscriber is created

Cart converted

Triggers when a cart is converted into an order, which is typically after the payment step of checkout on the storefront

Customer created

Triggers when a new customer is added

Updated subscriber

Triggers when any detail of an existing subscriber is updated

WhatsApp message received

Triggers when a new WhatsApp message from a customer is received

SMS message sent or received

Triggers when a new SMS is sent or received

SMS message received

Triggers when a new SMS message is received

All Actions - Actions are the automated tasks

Create subscriber

Creates a new subscriber

Create order

Creates a new order

Create product

Creates a new product

Create customer address

Adds address details for an existing customer

Create customer

Creates a new customer

Create coupon

Creates a new coupon

Update subscriber

Updates the details of an existing subscriber

Update product

Updates the details of an existing product

Update order

Updates the details of an existing order

Fetch customer

Fetches the details of an existing customer based on ID

Fetch order

Fetches the details of an existing order by ID

Fetch Product

Fetches the details of an existing product by ID

Send SMS or WhatsApp message

Sends a WhatsApp or SMS message to the listed numbers

Fetch message

Fetches the details of a message by its ID

What is BigCommerce?

BigCommerce is an ecommerce platform that you can use to design and customize your online store. It provides features to set up a global store, drive traffic, convert visitors, and even analyze your business statistics.

E Commerce Popular Premium

What is Twilio?

Twilio is a platform that lets developers receive and send SMS and voice calls. With message queueing, global numbers, and smart encoding, you can easily set up your communication system.

Phone/SMS Popular

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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