Integrate Bit Form with Groove

Send information between Bit Form and Groove automatically, without writing any code, using Zoho Flow.

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Create a new ticket in Groove following a form submission in Bit Form

Improve response times to customer queries by promptly generating tickets upon form submission. This flow will create a new ticket in Groove for new form submission in Bit Form.

How it works
  1. The flow triggers when a new form response is received in Bit Form.
  2. Zoho Flow starts a new ticket for your customer in Groove.
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Create a new ticket in Groove following a form submission in Bit Form

Bit Form + Groove

Build your own integrations between Bit Form and Groove

Connect Bit Form and Groove with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Bit Form and Groove using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Form response received

Triggers when a new form response is received

Ticket assigned

Triggers when a ticket is assigned

Ticket closed

Triggers when a ticket is closed

Ticket deleted

Triggers when a ticket is deleted from trash

Ticket opened

Triggers when a ticket is opened

Ticket priority changed

Triggers when a ticket's priority is changed

Customer replied

Triggers when a customer replies to a ticket

Ticket tagged

Triggers when a ticket is tagged

Ticket created

Triggers when a new ticket is created

Agent replied

Triggers when an agent replies to a ticket

Note added

Triggers when a note is added to a ticket

Customer added

Triggers when a customer is added

All Actions - Actions are the automated tasks

Create form response

Creates a new form response

Add note

Adds a private note to an existing ticket

Create new ticket

Starts a new ticket for your customer

Change ticket state

Changes the state of a ticket

Close ticket

Changes the state of a ticket to Closed

Assign agent to ticket

Assigns an agent to a ticket

Reopen ticket

Changes the state of a ticket to Opened

Find customer

Fetches customer profile details using email address

What is Bit Form?

Bit Form is a WordPress form builder. It provides 19+ field types with drag & drop features, a built-in style editor, pre-built contact form templates, and more.

Forms WordPress Plugins

What is Groove?

GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow was the deal-maker for the whole Zoho platform. For everyone who wants to use more than one Zoho app, Zoho Flow is a must. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more

Toto

Technical Engineer, Master Liveaboards

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