

Integrate Buttondown with ServiceDesk Plus Cloud
Send information between Buttondown and ServiceDesk Plus Cloud automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions
Integrate Buttondown and ServiceDesk Plus Cloud using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Draft created
Triggers when a new draft is created

Contact unsubscribed
Triggers when an existing subscriber has unsubscribed

Subscriber added
Triggers when a new subscriber is added

Email scheduled
Triggers when a new email is scheduled

Email created
Triggers when a new email is created

Request created in template
Triggers when a new request is created in the selected template

Request updated in template
Triggers when an existing request is updated in the selected template

Request created
Triggers when a new request is created

Asset created
Triggers when a new asset is created

Note created
Triggers when a new note is created

Requester created
Triggers when a new requester is created

Change status updated
Triggers when the status of an existing change is updated

Problem created
Triggers when a new problem is created in a template

Request approved
Triggers when an existing request is approved

Task updated
Triggers when the details of an existing task are updated

Change updated
Triggers when a change is updated

Request updated
Triggers when the details of an existing request are updated

Task closed
Triggers when a task is closed

Task created
Triggers when a new task is created

Change created
Triggers when a new change is created
All Actions - Actions are the automated tasks

Create subscriber
Creates a new subscriber

Create draft
Creates a new email draft

Create scheduled email
Creates a new scheduled email

Create email
Creates a new email

Update subscriber
Updates the details of an existing subscriber

Fetch subscriber
Fetches the details of an existing subscriber using email address or subscriber type

Create request
Creates a new request

Create problem
Creates a new problem

Associate request with problem
Associates a request with a specific problem

Create request note
Creates a note for the selected request

Add solution
Adds a new solution

Create change
Creates a new change

Create requester
Creates a new requester

Update requester
Updates the details of an existing requester based on ID

Update request
Updates the details of an existing request

Update problem
Updates the details of an existing problem

Update change
Updates the details of an existing change

Fetch change attribute
Fetches the details of an existing change attribute by name

Fetch change UDF attributes
Fetches a change's UDF attributes by name

Fetch problem
Fetches the details of an existing problem by ID

Fetch request UDF attributes
Fetches a request UDF attribute by its name

Fetch solution topic
Fetches a solution topic by its name

Fetch requester
Fetches the details of an existing requester by email address

Fetch problem attribute ID
Fetches the selected problem's attribute ID by name

Fetch request - By ID
Fetches the details of an existing request by ID

Find a request attribute
Fetches a request attribute by its name
What is Buttondown?
Buttondown is a newsletter creation tool that provides a minimalist interface to write emails. It also provides a portable subscription widget, automated assistant, and more.
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What is ServiceDesk Plus Cloud?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
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