Integrate CloudTalk with RingCentral
Send information between CloudTalk and RingCentral automatically, without writing any code, using Zoho Flow.
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Add a new contact in RingCentral whenever a new contact is added in CloudTalk
Ensure quick access to contact information across all platforms for enhanced engagement. This flow will add a new contact in RingCentral whenever a new contact is added in CloudTalk.
How it works
- The flow triggers when a new contact is created in CloudTalk.
- Zoho Flow creates a new contact in RingCentral.
Add a new contact in RingCentral whenever a new contact is added in CloudTalk
CloudTalk + RingCentral
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Supported triggers and actions
Integrate CloudTalk and RingCentral using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Agent created
Triggers when a new agent is created
Call created
Triggers when a new call of the selected type is created
Contact created
Triggers when a new contact is created
Call answered
Trigger when a call is answered
New voicemail
Triggers when a new voicemail is sent or received
Call recorded
Triggers when a call is recorded
New call
Triggers when a new call is initiated or received
New team chat
Triggers when a new team chat is created
Call missed
Triggers when a call is missed
Call disconnected
Triggers when a call is ended
New SMS
Triggers when a new SMS is sent or received
All Actions - Actions are the automated tasks
Add activity
Adds an activity to an existing contact
Create agent
Creates a new agent
Create contact
Creates a new contact
Add note
Adds a note to an existing contact
Send SMS
Sends an SMS message
Update agent
Updates the details of an existing agent
Update contact
Updates the details of an existing contact
Fetch contact
Fetches the details of an existing contact using ID or keyword
Send SMS
Sends a new SMS to the specified phone number
Initiate ring-out call
Initiates a two-legged ring-out call based on the specified caller and callee phone number
Create team message
Creates a new team message
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Block or allow phone number
Updates the blocked or allowed phone number list with the specified phone number
Fetch contact
Fetches the details of an existing contact
Fetch user
Fetches the details of an existing user
Fetch call by ID
Fetches the details of an existing call by ID
Fetch message by ID
Fetches the details of an existing message record by message ID
Fetch ring-out call status
Fetches the status of a 2-legged ring-out call
Fetch call record by ID
Fetches the details of an existing call record by ID
Fetch extension
Fetches the details of the existing extension
Fetch call by session ID
Fetches the details of an existing call by session ID
What is CloudTalk?
CloudTalk is an intuitive cloud-based call center software solution for sales and support teams of all sizes. It also lets you integrate your phone system with the most popular CRM, ecommerce, and helpdesk systems.
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Learn more >Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
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Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more
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Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more
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Technical Engineer, Master Liveaboards
