Integrate CloudTalk with RingCentral

Send information between CloudTalk and RingCentral automatically, without writing any code, using Zoho Flow.

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Add a new contact in RingCentral whenever a new contact is added in CloudTalk

Ensure quick access to contact information across all platforms for enhanced engagement. This flow will add a new contact in RingCentral whenever a new contact is added in CloudTalk.

How it works
  1. The flow triggers when a new contact is created in CloudTalk.
  2. Zoho Flow creates a new contact in RingCentral.
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Add a new contact in RingCentral whenever a new contact is added in CloudTalk

CloudTalk + RingCentral

Build your own integrations between CloudTalk and RingCentral

Connect CloudTalk and RingCentral with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate CloudTalk and RingCentral using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Agent created

Triggers when a new agent is created

Call created

Triggers when a new call of the selected type is created

Contact created

Triggers when a new contact is created

Call answered

Trigger when a call is answered

New voicemail

Triggers when a new voicemail is sent or received

Call recorded

Triggers when a call is recorded

New call

Triggers when a new call is initiated or received

New team chat

Triggers when a new team chat is created

Call missed

Triggers when a call is missed

Call disconnected

Triggers when a call is ended

New SMS

Triggers when a new SMS is sent or received

All Actions - Actions are the automated tasks

Add activity

Adds an activity to an existing contact

Create agent

Creates a new agent

Create contact

Creates a new contact

Add note

Adds a note to an existing contact

Send SMS

Sends an SMS message

Update agent

Updates the details of an existing agent

Update contact

Updates the details of an existing contact

Fetch contact

Fetches the details of an existing contact using ID or keyword

Send SMS

Sends a new SMS to the specified phone number

Initiate ring-out call

Initiates a two-legged ring-out call based on the specified caller and callee phone number

Create team message

Creates a new team message

Create contact

Creates a new contact

Update contact

Updates the details of an existing contact

Block or allow phone number

Updates the blocked or allowed phone number list with the specified phone number

Fetch contact

Fetches the details of an existing contact

Fetch user

Fetches the details of an existing user

Fetch call by ID

Fetches the details of an existing call by ID

Fetch message by ID

Fetches the details of an existing message record by message ID

Fetch ring-out call status

Fetches the status of a 2-legged ring-out call

Fetch call record by ID

Fetches the details of an existing call record by ID

Fetch extension

Fetches the details of the existing extension

Fetch call by session ID

Fetches the details of an existing call by session ID

What is CloudTalk?

CloudTalk is an intuitive cloud-based call center software solution for sales and support teams of all sizes. It also lets you integrate your phone system with the most popular CRM, ecommerce, and helpdesk systems.

What is RingCentral?

RingCentral is a cloud-based communication system that helps you better serve your customers with all-in-one cloud phone, video conferencing, team messaging, contact center and more.

Phone/SMS

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Technical Engineer, Master Liveaboards

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