Integrate Deskpro with Flow

Send information between Deskpro and Flow automatically, without writing any code, using Zoho Flow.

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Create action items in your Flow for newly generated tickets in Deskpro

Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will add new tasks to your Flow for new tickets generated in Deskpro.

How it works
  1. The flow triggers when a new ticket is created in Deskpro.
  2. Zoho Flow creates a new task in the selected workspace in Flow.
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Create action items in your Flow for newly generated tickets in Deskpro

Deskpro + Flow

Build your own integrations between Deskpro and Flow

Connect Deskpro and Flow with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Deskpro and Flow using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket updated

Triggers when any detail of a ticket is updated

Person added

Triggers when a new person is added

Ticket created

Triggers when a new ticket is created

Ticket response received

Triggers when a new response is received for a ticket

Organization created

Triggers when a new organization is created

List updated

Triggers when the selected list is updated

Task updated

Triggers when the selected task is updated

New task

Triggers when a new task is created

New workspace

Triggers when a new workspace is created

New list

Triggers when a new list is created

All Actions - Actions are the automated tasks

Create ticket

Creates a new ticket

Add person

Adds a new person

Create organization

Creates a new organization

Add note to ticket

Adds a note or message to the selected ticket

Update ticket

Updates the details of an existing ticket

Fetch person or agent

Fetches the details of a person or agent by their email address or ID

Fetch organization

Fetches the details of an existing organization

Fetch ticket

Fetches the details of an existing ticket by its ID

Post comment

Posts a comment in the selected task

Create task

Creates a new task in the selected workspace

What is Deskpro?

Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.

Customer Support Helpdesk

What is Flow?

Flow is project and task management software. You can track resources, collaborate with your team, and organize tasks with custom views.

To-Do Lists

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

Owain ap Rees

Sales Director, Artico

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more

Toto

Technical Engineer, Master Liveaboards

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