Integrate Device Magic with SupportBee

Send information between Device Magic and SupportBee automatically, without writing any code, using Zoho Flow.

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Generate a ticket in SupportBee when a form is submitted in Device Magic

Centralize all incoming inquiries and requests onto a single platform to optimize team responsiveness. This flow will create a new ticket in SupportBee for new form submission in Device Magic.

How it works
  1. The flow triggers when a new submission is received in the selected form in Device Magic.
  2. Zoho Flow creates a new ticket in SupportBee.
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Generate a ticket in SupportBee when a form is submitted in Device Magic

Device Magic + SupportBee

Build your own integrations between Device Magic and SupportBee

Connect Device Magic and SupportBee with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Device Magic and SupportBee using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Submission received

Triggers when a new submission is received in the selected form

New Ticket

Triggers when a new ticket is created

New Comment

Triggers when a new comment is added to a ticket

New Agent Reply

Triggers when an agent replies to a ticket

New Customer Reply

Triggers when a customer replies to a ticket

All Actions - Actions are the automated tasks

Dispatch form

Dispatches a form to a target device

Create Ticket

Creates a new ticket

What is Device Magic?

Device Magic is mobile forms and data collection software. You can collect data without internet connection, send forms with pre-populated data, and track the location of each submission.

Forms

What is SupportBee?

SupportBee is an email ticketing system that lets you manage your tickets easily. Create tickets, assign them to agents or teams, and use snippets to answer frequently asked questions.

Customer Support Helpdesk

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

Siddharth Ahuja

CEO, Fabricroot

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