Integrate Ecwid with RingCentral

Send information between Ecwid and RingCentral automatically, without writing any code, using Zoho Flow.

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Send a confirmation text message from RingCentral when new orders are made in Ecwid

Ensure customers receive reassurance with an order confirmation SMS upon their purchase. This flow will send a SMS notification using RingCentral for new orders created in Ecwid.

How it works
  1. The flow triggers when a new order is created in Ecwid.
  2. Zoho Flow sends a new SMS to the specified phone number in RingCentral.
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Send a confirmation text message from RingCentral when new orders are made in Ecwid

Ecwid + RingCentral

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Send a text notification via RingCentral to customers who haven’t completed their purchase in Ecwid

Encourage your customers to reconnect with their favourite products through personalized SMS alerts. This flow will push out an SMS from RingCentral in response to a cart being abandoned in Ecwid.

How it works
  1. The flow triggers when a customer leaves the online store without making a purchase in Ecwid.
  2. Zoho Flow sends a new SMS to the specified phone number in RingCentral.
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Send a text notification via RingCentral to customers who haven’t completed their purchase in Ecwid

Ecwid + RingCentral

Build your own integrations between Ecwid and RingCentral

Connect Ecwid and RingCentral with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Ecwid and RingCentral using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Cart abandoned

Triggers when a customer leaves the online store without making a purchase

Order created

Triggers when a new order is created

Paid order created

Triggered when a new paid order is created

Customer created

Triggers when a new customer is created

Product created

Triggers when a new product is created

Order status updated

Triggers when an order's status is updated

Call answered

Trigger when a call is answered

New voicemail

Triggers when a new voicemail is sent or received

Call recorded

Triggers when a call is recorded

New call

Triggers when a new call is initiated or received

New team chat

Triggers when a new team chat is created

Call missed

Triggers when a call is missed

Call disconnected

Triggers when a call is ended

New SMS

Triggers when a new SMS is sent or received

All Actions - Actions are the automated tasks

Create product

Creates a new product

Create customer

Creates a new customer

Create order

Creates a new order

Create discount coupon

Creates a new discount coupon

Fetch order

Fetches an order by order number

Fetch customer

Fetches the details of an existing customer by email address

Send SMS

Sends a new SMS to the specified phone number

Initiate ring-out call

Initiates a two-legged ring-out call based on the specified caller and callee phone number

Create team message

Creates a new team message

Create contact

Creates a new contact

Update contact

Updates the details of an existing contact

Block or allow phone number

Updates the blocked or allowed phone number list with the specified phone number

Fetch contact

Fetches the details of an existing contact

Fetch user

Fetches the details of an existing user

Fetch call by ID

Fetches the details of an existing call by ID

Fetch message by ID

Fetches the details of an existing message record by message ID

Fetch ring-out call status

Fetches the status of a 2-legged ring-out call

Fetch call record by ID

Fetches the details of an existing call record by ID

Fetch extension

Fetches the details of the existing extension

Fetch call by session ID

Fetches the details of an existing call by session ID

What is Ecwid?

Ecwid is ecommerce software. It lets you add your Ecwid store to an existing website, sell products on multiple platforms, and reach out to customers in different languages.

E Commerce

What is RingCentral?

RingCentral is a cloud-based communication system that helps you better serve your customers with all-in-one cloud phone, video conferencing, team messaging, contact center and more.

Phone/SMS

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

Owain ap Rees

Sales Director, Artico

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

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