

Integrate Ecwid with RingCentral
Send information between Ecwid and RingCentral automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started


Send a confirmation text message from RingCentral when new orders are made in Ecwid
Ensure customers receive reassurance with an order confirmation SMS upon their purchase. This flow will send a SMS notification using RingCentral for new orders created in Ecwid.
How it works
- The flow triggers when a new order is created in Ecwid.
- Zoho Flow sends a new SMS to the specified phone number in RingCentral.


Send a confirmation text message from RingCentral when new orders are made in Ecwid
Ecwid + RingCentral


Send a text notification via RingCentral to customers who haven’t completed their purchase in Ecwid
Encourage your customers to reconnect with their favourite products through personalized SMS alerts. This flow will push out an SMS from RingCentral in response to a cart being abandoned in Ecwid.
How it works
- The flow triggers when a customer leaves the online store without making a purchase in Ecwid.
- Zoho Flow sends a new SMS to the specified phone number in RingCentral.


Send a text notification via RingCentral to customers who haven’t completed their purchase in Ecwid
Ecwid + RingCentral

Build your own integrations between Ecwid and RingCentral
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Supported triggers and actions
Integrate Ecwid and RingCentral using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Cart abandoned
Triggers when a customer leaves the online store without making a purchase

Order created
Triggers when a new order is created

Paid order created
Triggered when a new paid order is created

Customer created
Triggers when a new customer is created

Product created
Triggers when a new product is created

Order status updated
Triggers when an order's status is updated

Call answered
Trigger when a call is answered

New voicemail
Triggers when a new voicemail is sent or received

Call recorded
Triggers when a call is recorded

New call
Triggers when a new call is initiated or received

New team chat
Triggers when a new team chat is created

Call missed
Triggers when a call is missed

Call disconnected
Triggers when a call is ended

New SMS
Triggers when a new SMS is sent or received
All Actions - Actions are the automated tasks

Create product
Creates a new product

Create customer
Creates a new customer

Create order
Creates a new order

Create discount coupon
Creates a new discount coupon

Fetch order
Fetches an order by order number

Fetch customer
Fetches the details of an existing customer by email address

Send SMS
Sends a new SMS to the specified phone number

Initiate ring-out call
Initiates a two-legged ring-out call based on the specified caller and callee phone number

Create team message
Creates a new team message

Create contact
Creates a new contact

Update contact
Updates the details of an existing contact

Block or allow phone number
Updates the blocked or allowed phone number list with the specified phone number

Fetch contact
Fetches the details of an existing contact

Fetch user
Fetches the details of an existing user

Fetch call by ID
Fetches the details of an existing call by ID

Fetch message by ID
Fetches the details of an existing message record by message ID

Fetch ring-out call status
Fetches the status of a 2-legged ring-out call

Fetch call record by ID
Fetches the details of an existing call record by ID

Fetch extension
Fetches the details of the existing extension

Fetch call by session ID
Fetches the details of an existing call by session ID
What is Ecwid?
Ecwid is ecommerce software. It lets you add your Ecwid store to an existing website, sell products on multiple platforms, and reach out to customers in different languages.
What is RingCentral?
RingCentral is a cloud-based communication system that helps you better serve your customers with all-in-one cloud phone, video conferencing, team messaging, contact center and more.
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