Integrate Fluent Support with Wrike

Send information between Fluent Support and Wrike automatically, without writing any code, using Zoho Flow.

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Generate a task within your Wrike for fresh tickets initiated in Fluent Support

Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will create a task in Wrike for new tickets created in Fluent Support.

How it works
  1. The flow triggers when a new ticket is created in Fluent Support.
  2. Zoho Flow creates a new task under the selected folder or project in Wrike.
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Generate a task within your Wrike for fresh tickets initiated in Fluent Support

Fluent Support + Wrike

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Supported triggers and actions

Integrate Fluent Support and Wrike using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Tickets moved

Triggers when tickets are moved

Ticket reopened

Triggers when a ticket is reopened

Ticket created

Triggers when a new ticket is created

Ticket agent changed

Triggers when a ticket agent is changed

Ticket closed

Triggers when an existing ticket is closed

Task event occurred

Triggers when an event has occurred in a task

Folder or project created

Triggers when a new folder or project is created

Comment added for task

Triggers when a new comment is added for a task

Task status updated

Triggers when the status of a task is updated

Project status updated

Triggers when the status of a project is updated

Attachment added

Triggers when an attachment is added and extracts the attachment URL

Task created

Triggers when a new task is created

Comment added for folder or project

Triggers when a new comment is added for a folder or project

Folder or project event occurred

Triggers when an event has occurred in a folder or a project

All Actions - Actions are the automated tasks

Create ticket

Creates a new ticket

Create customer

Creates a new customer

Fetch agent

Fetches the details of an existing agent

Fetch customer

Fetches the details of an existing customer

Fetch ticket

Fetches the details of an existing ticket

Create project

Creates a new project under the selected folder

Add comment to task

Adds a comment to the specified task

Create time log entry

Creates a new time log entry for the specified task

Create folder

Creates a new folder under the selected parent folder

Fetch user

Fetches the details of an existing user

Create task

Creates a new task under the selected folder or project

Add comment to folder or project

Adds a comment to the selected folder or project

Update task

Updates the details of an existing task

Update project

Updates the details of an existing project

Fetch folder or project

Fetches the details of an existing folder or project

Fetch task

Fetches the details of an existing task

What is Fluent Support?

Fluent Support is a WordPress support ticket management website that allows businesses to manage support agents, customers, and tickets.

What is Wrike?

Wrike is a project management tool where you can plan and organize your projects, tasks, and folders. You can customize your dashboard, synchronize tasks and milestones with calendar, and be up to date with the live activity stream.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Technical Engineer, Master Liveaboards

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