Integrate Fluent Support with Yodiz

Send information between Fluent Support and Yodiz automatically, without writing any code, using Zoho Flow.

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Generate a task within your Yodiz for fresh tickets initiated in Fluent Support

Efficiently address customer concerns by promptly creating tasks. This flow will create a task in your Yodiz for newly generated tickets in Fluent Support.

How it works
  1. The flow triggers when a new ticket is created in Fluent Support.
  2. Zoho Flow creates a new task in the selected user story in Yodiz.
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Generate a task within your Yodiz for fresh tickets initiated in Fluent Support

Fluent Support + Yodiz

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Supported triggers and actions

Integrate Fluent Support and Yodiz using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Tickets moved

Triggers when tickets are moved

Ticket reopened

Triggers when a ticket is reopened

Ticket created

Triggers when a new ticket is created

Ticket agent changed

Triggers when a ticket agent is changed

Ticket closed

Triggers when an existing ticket is closed

User story created

Triggers when a new user story is created

Epic created

Triggers when a new epic is created

Task created

Triggers when a new task is created in a user story

Issue created

Triggers when a new issue is created

All Actions - Actions are the automated tasks

Create ticket

Creates a new ticket

Create customer

Creates a new customer

Fetch agent

Fetches the details of an existing agent

Fetch customer

Fetches the details of an existing customer

Fetch ticket

Fetches the details of an existing ticket

Create epic

Creates a new epic

Create user story

Creates a new user story

Update user story

Updates the details of an existing user story

Update issue

Updates the details of an existing issue

Create task

Creates a new task in the selected user story

Update epic

Updates the details of an existing epic

Create issue

Creates a new issue

Update task

Updates the details of an existing task

What is Fluent Support?

Fluent Support is a WordPress support ticket management website that allows businesses to manage support agents, customers, and tickets.

What is Yodiz?

Yodiz is a web-based agile project management application for scaling agile and DevOps. It supports product backlog management, kanban, scrum management, bug tracking, team discussions, and software configuration management integrations.

Project Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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