Integrate Freshsales with RingCentral

Send information between Freshsales and RingCentral automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

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Dispatch a welcome message in RingCentral for newly created contacts in Freshsales

Improve customers' initial experience with a personalized welcome email. This flow will send a welcome email in RingCentral when a new contact is created in Freshsales.

How it works
  1. The flow triggers when a new contact is created in the selected view in Freshsales.
  2. Zoho Flow sends a new SMS to the specified phone number in RingCentral.
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Dispatch a welcome message in RingCentral for newly created contacts in Freshsales

Freshsales + RingCentral

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Set up a new contact in RingCentral when a contact is created in Freshsales

Ensure seamless accessibility by maintaining consistent contact information across all systems. This flow will add a new contact in RingCentral for every new contact created in Freshsales.

How it works
  1. The flow triggers when a new contact is created in the selected view in Freshsales.
  2. Zoho Flow creates a new contact in RingCentral.
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Set up a new contact in RingCentral when a contact is created in Freshsales

Freshsales + RingCentral

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Add a new contact in RingCentral whenever a new contact is added in Freshsales

Accurate contact details enable your sales team to deliver timely and personalized communication to users. This flow will log a new contact in RingCentral whenever a new contact is created in Freshsales.

How it works
  1. The flow triggers when a new contact is created in the selected view in Freshsales.
  2. Zoho Flow creates a new contact in RingCentral.
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Add a new contact in RingCentral whenever a new contact is added in Freshsales

Freshsales + RingCentral

Build your own integrations between Freshsales and RingCentral

Connect Freshsales and RingCentral with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Freshsales and RingCentral using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New account

Triggers when a new account is created in the selected view

New lead

Triggers when a new lead is created in the selected view

New contact

Triggers when a new contact is created in the selected view

New deal

Triggers when a new deal is created in the selected view

Call ended

Triggers when a call is ended

SMS sent or received

Triggers when a new SMS is sent or received

Call recorded

Triggers when a call is recorded

Call missed

Triggers when a call is missed

Call received

Triggers when a call is received

Voicemail received

Triggers when a new voicemail is received

All Actions - Actions are the automated tasks

Create contact

Creates a new contact

Add note to contact

Adds a note to the selected contact

Add note to lead

Adds a note to the selected lead

Create lead

Creates a new lead

Create deal

Creates a new deal

Update contact

Updates the details of an existing contact

Convert lead

Converts a lead to contact

Update lead

Updates the details of an existing lead

Fetch lead by ID

Fetches a lead by ID

Fetch contact by email address

Fetches a contact by email

Fetch contact by ID

Fetches a contact by ID

Fetch lead by email address

Fetches a lead by email

Send SMS

Sends a new SMS to the specified phone number

Initiate ringout call

Initiates a two-legged ringout call based on the specified caller and callee phone numbers

Create contact

Creates a new contact

Update contact

Updates the details of an existing contact

Fetch contact

Fetches the details of an existing contact

Fetch extension by ID

Fetches the details of a RingCentral extension by extension ID

What is Freshsales?

Freshsales is CRM with built-in phone and email. You can manage leads and deals, track customer activities on website, and customize reports for better insights.

CRM

What is RingCentral?

RingCentral is a cloud-based communication system that helps you better serve your customers with all-in-one cloud phone, video conferencing, team messaging, contact center and more.

Phone/SMS

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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