![](https://flow-au-public.nimbuspop.com/flow-apps/freshservice.png)
Integrate Freshservice with 850+ apps
Create business workflows for Freshservice without writing code, using Zoho Flow. Automate your routine tasks and make more time for what you do best.
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own Freshservice integrations
Connect Freshservice with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Build your Freshservice workflows using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-au-public.nimbuspop.com/flow-apps/freshservice.png)
Ticket created
Triggers when a new ticket is created
![](https://flow-au-public.nimbuspop.com/flow-apps/freshservice.png)
Change created
Triggers when a new change is created
![](https://flow-au-public.nimbuspop.com/flow-apps/freshservice.png)
Asset updated
Triggers when the details of an asset is updated
![](https://flow-au-public.nimbuspop.com/flow-apps/freshservice.png)
Change updated
Triggers when any detail of a change is updated
![](https://flow-au-public.nimbuspop.com/flow-apps/freshservice.png)
Updated ticket
Triggers when any detail of a ticket is updated
![](https://flow-au-public.nimbuspop.com/flow-apps/freshservice.png)
Updated problem
Triggers when any detail of a problem is updated
![](https://flow-au-public.nimbuspop.com/flow-apps/freshservice.png)
Problem created
Triggers when a new problem is created
![](https://flow-au-public.nimbuspop.com/flow-apps/freshservice.png)
Updated release
Triggers when any detail of a release is updated
![](https://flow-au-public.nimbuspop.com/flow-apps/freshservice.png)
Asset created
Triggers when a new asset is created
![](https://flow-au-public.nimbuspop.com/flow-apps/freshservice.png)
Release created
Triggers when a new release is created
All Actions - Actions are the automated tasks
![](https://flow-au-public.nimbuspop.com/flow-apps/freshservice.png)
Create ticket
Creates a new ticket
![](https://flow-au-public.nimbuspop.com/flow-apps/freshservice.png)
Create asset
Creates a new asset
![](https://flow-au-public.nimbuspop.com/flow-apps/freshservice.png)
Create ticket note
Creates a new ticket note
![](https://flow-au-public.nimbuspop.com/flow-apps/freshservice.png)
Create reply conversation
Creates a new reply conversation for the ticket
![](https://flow-au-public.nimbuspop.com/flow-apps/freshservice.png)
Create requester
Creates a new requester
![](https://flow-au-public.nimbuspop.com/flow-apps/freshservice.png)
Add device to software
Adds a new device to the specified software
![](https://flow-au-public.nimbuspop.com/flow-apps/freshservice.png)
Create problem
Creates a new problem
![](https://flow-au-public.nimbuspop.com/flow-apps/freshservice.png)
Create release
Creates a new release
![](https://flow-au-public.nimbuspop.com/flow-apps/freshservice.png)
Create contract
Creates a new contract
![](https://flow-au-public.nimbuspop.com/flow-apps/freshservice.png)
Create change
Creates a new change
![](https://flow-au-public.nimbuspop.com/flow-apps/freshservice.png)
Create department
Creates a new department
![](https://flow-au-public.nimbuspop.com/flow-apps/freshservice.png)
Update ticket
Updates the details of an existing ticket
![](https://flow-au-public.nimbuspop.com/flow-apps/freshservice.png)
Update asset
Updates the details of an existing asset
![](https://flow-au-public.nimbuspop.com/flow-apps/freshservice.png)
Update problem
Updates the details of an existing problem
![](https://flow-au-public.nimbuspop.com/flow-apps/freshservice.png)
Fetch ticket by ID
Fetches the details of an existing ticket by ID
![](https://flow-au-public.nimbuspop.com/flow-apps/freshservice.png)
Fetch asset attribute
Fetches the details of an asset type's attribute (product or vendor) by its name
![](https://flow-au-public.nimbuspop.com/flow-apps/freshservice.png)
Fetch requester
Fetches the details of an existing requester by email or ID
![](https://flow-au-public.nimbuspop.com/flow-apps/freshservice.png)
Fetch agent
Fetches the details of an existing agent by email or ID
![](https://flow-au-public.nimbuspop.com/flow-apps/freshservice.png)
Fetch ticket
Fetches the details of a ticket by its subject and the requester's ID/email address
![](https://flow-au-public.nimbuspop.com/flow-apps/freshservice.png)
Fetch department
Fetches the details of an existing department by its name or ID
![](https://flow-au-public.nimbuspop.com/flow-apps/freshservice.png)
Fetch asset
Fetches the details of an existing asset by either its name or ID
What is Freshservice?
Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.
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