Integrate Front with Help Scout
Send information between Front and Help Scout automatically, without writing any code, using Zoho Flow.
Build your own integrations between Front and Help Scout
Connect Front and Help Scout with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Front and Help Scout using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New inbound message
Triggers when a new message is received
New outbound message
Triggers when a message is sent
New tag added to message
Triggers when a tag is added to a message
New comment
Triggers when a new comment is posted on a conversation
Conversation created
Triggers when a new conversation is created
Conversation assigned
Triggers when a conversation is assigned to a specified user
User created
Triggers when a new user is created
Mailbox added
Triggers when a new mailbox is added
Customer added
Triggers when a new customer is added
All Actions - Actions are the automated tasks
Send message
Sends a message starting a new conversation in the selected channel
Send reply
Replies to the selected conversation
Create contact
Creates a new contact
Create conversation to customer.
Creates a new conversation to a customer from a user
Create customer
Creates a customer if it does not already exist
Create conversation from customer
Creates a new conversation from a customer
Find customer
Finds customer by email address
Find user
Finds user by email address
What is Front?
Front is a multichannel inbox for teams. You can add comments, make data driven decisions, and secure your data using access permissions.
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What is Help Scout?
Help Scout is a help desk software application which provides an email-based customer support platform, knowledge base tool, and search tools for customer service professionals.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Endless integrations. End to manual work.
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