Integrate Gravity Forms with Zendesk

Send information between Gravity Forms and Zendesk automatically, without writing any code, using Zoho Flow.

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Create a ticket in Zendesk for new form submissions in Gravity Forms

Centralize all incoming inquiries and requests onto a single platform to optimize team responsiveness. This flow will create a new ticket in Zendesk for new form submission in Gravity Forms.

How it works
  1. The flow triggers when a new form is submitted in Gravity Forms.
  2. Zoho Flow creates a new ticket in Zendesk.
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Create a ticket in Zendesk for new form submissions in Gravity Forms

Gravity Forms + Zendesk

Build your own integrations between Gravity Forms and Zendesk

Connect Gravity Forms and Zendesk with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Gravity Forms and Zendesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Form entry submitted

Triggers when a new form entry is submitted

Form entry status changed

Triggers when the status of an existing form entry is changed

Form entry updated

Triggers when the details of an existing form entry is updated

User created

Triggers when a new user is created

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

Organization created

Triggers when a new organization is created

All Actions - Actions are the automated tasks

Add form entry

Creates a new form entry

Submit form entry

Submits a form entry

Update form entry

Updates the details of an existing form entry

Fetch form entry

Fetches the details of an existing form entry

Create Organization

Creates a new organization

Add Tag

Adds tag to the selected ticket

Create Ticket

 Creates a new ticket

Create User

Creates a new user

Create Request

Creates a new ticket in a verified end user's account

Update User Details

Updates an existing user's details

Update Ticket

Updates an existing ticket status or adds comments

Add Comment

Adds comment to the selected ticket

Update Organization

Updates an existing organization

Fetch Ticket

Fetches a ticket by ID

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

What is Gravity Forms?

Gravity Forms is a tool to create forms for your WordPress powered websites. It provides ready-to-use form fields, conditional logic, and more.

Forms WordPress Plugins

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Sales Director, Artico

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

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Head of Operations, AAA Band Rentals

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