![](https://flow-au-public.nimbuspop.com/flow-apps/groove.png)
![](https://flow-au-public.nimbuspop.com/flow-apps/aero_workflow.png)
Integrate Groove with Aero Workflow
Send information between Groove and Aero Workflow automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
![](https://flow-au-public.nimbuspop.com/flow-apps/groove.png)
![](https://flow-au-public.nimbuspop.com/flow-apps/aero_workflow.png)
Create action items in your Aero Workflow for newly generated tickets in Groove
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will add new tasks to your Aero Workflow for new tickets generated in Groove.
How it works
- The flow triggers when a new ticket is created in Groove.
- Zoho Flow creates a new task in Aero Workflow.
![](https://flow-au-public.nimbuspop.com/flow-apps/groove.png)
![](https://flow-au-public.nimbuspop.com/flow-apps/aero_workflow.png)
Create action items in your Aero Workflow for newly generated tickets in Groove
Groove + Aero Workflow
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between Groove and Aero Workflow
Connect Groove and Aero Workflow with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Groove and Aero Workflow using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-au-public.nimbuspop.com/flow-apps/groove.png)
Ticket assigned
Triggers when a ticket is assigned
![](https://flow-au-public.nimbuspop.com/flow-apps/groove.png)
Ticket closed
Triggers when a ticket is closed
![](https://flow-au-public.nimbuspop.com/flow-apps/groove.png)
Ticket deleted
Triggers when a ticket is deleted from trash
![](https://flow-au-public.nimbuspop.com/flow-apps/groove.png)
Ticket opened
Triggers when a ticket is opened
![](https://flow-au-public.nimbuspop.com/flow-apps/groove.png)
Ticket priority changed
Triggers when a ticket's priority is changed
![](https://flow-au-public.nimbuspop.com/flow-apps/groove.png)
Customer replied
Triggers when a customer replies to a ticket
![](https://flow-au-public.nimbuspop.com/flow-apps/groove.png)
Ticket tagged
Triggers when a ticket is tagged
![](https://flow-au-public.nimbuspop.com/flow-apps/groove.png)
Ticket created
Triggers when a new ticket is created
![](https://flow-au-public.nimbuspop.com/flow-apps/groove.png)
Agent replied
Triggers when an agent replies to a ticket
![](https://flow-au-public.nimbuspop.com/flow-apps/groove.png)
Note added
Triggers when a note is added to a ticket
![](https://flow-au-public.nimbuspop.com/flow-apps/groove.png)
Customer added
Triggers when a customer is added
![](https://flow-au-public.nimbuspop.com/flow-apps/aero_workflow.png)
New contact
Triggers when a new contact is created
All Actions - Actions are the automated tasks
![](https://flow-au-public.nimbuspop.com/flow-apps/groove.png)
Add note
Adds a private note to an existing ticket
![](https://flow-au-public.nimbuspop.com/flow-apps/groove.png)
Create new ticket
Starts a new ticket for your customer
![](https://flow-au-public.nimbuspop.com/flow-apps/groove.png)
Change ticket state
Changes the state of a ticket
![](https://flow-au-public.nimbuspop.com/flow-apps/groove.png)
Close ticket
Changes the state of a ticket to Closed
![](https://flow-au-public.nimbuspop.com/flow-apps/groove.png)
Assign agent to ticket
Assigns an agent to a ticket
![](https://flow-au-public.nimbuspop.com/flow-apps/groove.png)
Reopen ticket
Changes the state of a ticket to Opened
![](https://flow-au-public.nimbuspop.com/flow-apps/groove.png)
Find customer
Fetches customer profile details using email address
![](https://flow-au-public.nimbuspop.com/flow-apps/aero_workflow.png)
Create appointment
Creates a new appointment
![](https://flow-au-public.nimbuspop.com/flow-apps/aero_workflow.png)
Create task
Creates a new task
![](https://flow-au-public.nimbuspop.com/flow-apps/aero_workflow.png)
Create contact
Creates a new contact
![](https://flow-au-public.nimbuspop.com/flow-apps/aero_workflow.png)
Create company
Creates a new company
![](https://flow-au-public.nimbuspop.com/flow-apps/aero_workflow.png)
Create email
Creates a new email
![](https://flow-au-public.nimbuspop.com/flow-apps/aero_workflow.png)
Fetch contact
Fetch details of a contact by ID
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
Similar apps
What is Aero Workflow?
Aero Workflow is an accounting workflow management platform. You can create task templates, schedule tasks, and track work and time effectively.
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