Integrate Groove with Clinked
Send information between Groove and Clinked automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a task in Clinked for new tickets created in Groove
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in your Clinked for newly generated tickets in Groove.
How it works
- The flow triggers when a new ticket is created in Groove.
- Zoho Flow creates a new task in Clinked.
Create a task in Clinked for new tickets created in Groove
Groove + Clinked
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Supported triggers and actions
Integrate Groove and Clinked using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket assigned
Triggers when a ticket is assigned
Ticket closed
Triggers when a ticket is closed
Ticket deleted
Triggers when a ticket is deleted from trash
Ticket opened
Triggers when a ticket is opened
Ticket priority changed
Triggers when a ticket's priority is changed
Customer replied
Triggers when a customer replies to a ticket
Ticket tagged
Triggers when a ticket is tagged
Ticket created
Triggers when a new ticket is created
Agent replied
Triggers when an agent replies to a ticket
Note added
Triggers when a note is added to a ticket
Customer added
Triggers when a customer is added
All Actions - Actions are the automated tasks
Add note
Adds a private note to an existing ticket
Create new ticket
Starts a new ticket for your customer
Change ticket state
Changes the state of a ticket
Close ticket
Changes the state of a ticket to Closed
Assign agent to ticket
Assigns an agent to a ticket
Reopen ticket
Changes the state of a ticket to Opened
Find customer
Fetches customer profile details using email address
Create or update folder
Creates a new folder or updates an existing folder
Create member
Creates a new member
Create event
Creates a new event
Create discussion
Creates a new discussion
Create note
Creates a new note
Create task
Creates a new task
Duplicate a group
Duplicates an existing group
Create group
Creates a new group
Update member
Updates the details of the specified member
Fetch member
Fetches the details of an existing member by username
Fetch group
Fetches the details of an existing group by group ID
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
What is Clinked?
Clinked is a cloud-based client portal and collaboration tool that enables users to share files, communicate, manage projects, and more.
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