Integrate Groove with Easy Redmine

Send information between Groove and Easy Redmine automatically, without writing any code, using Zoho Flow.

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Create a task in Easy Redmine for new tickets created in Groove

Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will create a task in Easy Redmine for new tickets created in Groove.

How it works
  1. The flow triggers when a new ticket is created in Groove.
  2. Zoho Flow creates a new task in Easy Redmine.
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Create a task in Easy Redmine for new tickets created in Groove

Groove + Easy Redmine

Build your own integrations between Groove and Easy Redmine

Connect Groove and Easy Redmine with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Groove and Easy Redmine using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket assigned

Triggers when a ticket is assigned

Ticket closed

Triggers when a ticket is closed

Ticket deleted

Triggers when a ticket is deleted from trash

Ticket opened

Triggers when a ticket is opened

Ticket priority changed

Triggers when a ticket's priority is changed

Customer replied

Triggers when a customer replies to a ticket

Ticket tagged

Triggers when a ticket is tagged

Ticket created

Triggers when a new ticket is created

Agent replied

Triggers when an agent replies to a ticket

Note added

Triggers when a note is added to a ticket

Customer added

Triggers when a customer is added

New project or subproject

Triggers when a new project or subproject is created

New contact

Triggers when a new contact is created

New time entry

Triggers when a new time entry is added in the selected project

New task

Triggers when a new task is created in the selected project

All Actions - Actions are the automated tasks

Add note

Adds a private note to an existing ticket

Create new ticket

Starts a new ticket for your customer

Change ticket state

Changes the state of a ticket

Close ticket

Changes the state of a ticket to Closed

Assign agent to ticket

Assigns an agent to a ticket

Reopen ticket

Changes the state of a ticket to Opened

Find customer

Fetches customer profile details using email address

Create task

Creates a new task

Create project income

Creates a new income for a project

Create time entry

Creates a new time entry

Create project expense

Creates a new expense for a project

Create contact

Creates a new contact

Create project

Creates a new project

What is Groove?

GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.

Customer Support

What is Easy Redmine?

Easy Redmine is a project management tool with multiple views that lets you visualize your tasks and goals. Customize project templates, collaborate with your team mates, and track time spent efficiently.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

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We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more

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