Integrate Groove with Podio
Send information between Groove and Podio automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Generate a task within your Podio for fresh tickets initiated in Groove
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in your Podio for newly generated tickets in Groove.
How it works
- The flow triggers when a new ticket is created in Groove.
- Zoho Flow creates a new task in Podio.
Generate a task within your Podio for fresh tickets initiated in Groove
Groove + Podio
Build your own integrations between Groove and Podio
Connect Groove and Podio with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Groove and Podio using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket assigned
Triggers when a ticket is assigned
Ticket closed
Triggers when a ticket is closed
Ticket deleted
Triggers when a ticket is deleted from trash
Ticket opened
Triggers when a ticket is opened
Ticket priority changed
Triggers when a ticket's priority is changed
Customer replied
Triggers when a customer replies to a ticket
Ticket tagged
Triggers when a ticket is tagged
Ticket created
Triggers when a new ticket is created
Agent replied
Triggers when an agent replies to a ticket
Note added
Triggers when a note is added to a ticket
Customer added
Triggers when a customer is added
New Task
Triggers when a new task is created in the selected workspace
New Workspace
Triggers when a new workspace is created
New Organization
Triggers when a new organization is created
New Application
Triggers when a new app is created in the selected workspace
Update Item
Triggers when an existing item is updated
New Item
Triggers when a new item is created
All Actions - Actions are the automated tasks
Add note
Adds a private note to an existing ticket
Create new ticket
Starts a new ticket for your customer
Change ticket state
Changes the state of a ticket
Close ticket
Changes the state of a ticket to Closed
Assign agent to ticket
Assigns an agent to a ticket
Reopen ticket
Changes the state of a ticket to Opened
Find customer
Fetches customer profile details using email address
Create Task
Creates a new task
Create Status
Creates a new status in the selected workspace
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
Similar apps
What is Podio?
Podio is a teamwork platform that helps you manage projects and teams. You can create tasks, share files, customize calendars, and collaborate with social activity streams.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more
Louis Castellano
CEO, Lakeside CNC Group
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
