Integrate Groove with Syncro
Send information between Groove and Syncro automatically, without writing any code, using Zoho Flow.
Build your own integrations between Groove and Syncro
Connect Groove and Syncro with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Groove and Syncro using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket assigned
Triggers when a ticket is assigned
Ticket closed
Triggers when a ticket is closed
Ticket deleted
Triggers when a ticket is deleted from trash
Ticket opened
Triggers when a ticket is opened
Ticket priority changed
Triggers when a ticket's priority is changed
Customer replied
Triggers when a customer replies to a ticket
Ticket tagged
Triggers when a ticket is tagged
Ticket created
Triggers when a new ticket is created
Agent replied
Triggers when an agent replies to a ticket
Note added
Triggers when a note is added to a ticket
Customer added
Triggers when a customer is added
Appointment added
Triggers when a new appointment is added
Ticket added
Triggers when a new ticket is added
Item added
Triggers when a new item is added
Customer added
Triggers when a new customer is added
Payment created
Triggers when a new payment is created
Product added
Triggers when a new product is added
Asset created
Triggers when a new asset is created
Vendor added
Triggers when a new vendor is added
RMM alert created
Triggers when a new RMM alert is created
Invoice added
Triggers when a new invoice is added
Contract added
Triggers when a new contract is added
Contact added
Triggers when a new contact is added
Purchase order created
Triggers when a new purchase order is created
Lead added
Triggers when a new lead is added
All Actions - Actions are the automated tasks
Add note
Adds a private note to an existing ticket
Create new ticket
Starts a new ticket for your customer
Change ticket state
Changes the state of a ticket
Close ticket
Changes the state of a ticket to Closed
Assign agent to ticket
Assigns an agent to a ticket
Reopen ticket
Changes the state of a ticket to Opened
Find customer
Fetches customer profile details using email address
Create ticket
Creates a ticket
Create vendor
Creates a vendor
Create payment
Creates a new payment
Create invoice
Creates a new invoice
Create contact
Creates a new contact
Create lead
Creates a new lead
Create contract
Creates a new contract
Create customer
Creates a new customer
Create product
Creates a new product
Create appointment
Creates a new appointment
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >
Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
Owain ap Rees
Sales Director, Artico
Endless integrations. End to manual work.
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