Integrate LiveAgent with Apptio Targetprocess
Send information between LiveAgent and Apptio Targetprocess automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Generate a task within your Apptio Targetprocess for fresh tickets initiated in LiveAgent
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in Apptio Targetprocess for new tickets created in LiveAgent.
How it works
- The flow triggers when a new ticket is created in LiveAgent.
- Zoho Flow creates a new task in Apptio Targetprocess.
Generate a task within your Apptio Targetprocess for fresh tickets initiated in LiveAgent
LiveAgent + Apptio Targetprocess
Build your own integrations between LiveAgent and Apptio Targetprocess
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Supported triggers and actions
Integrate LiveAgent and Apptio Targetprocess using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Company created
Triggers when a new company is created
Ticket created
Triggers when a new ticket is created
Contact created
Triggers when a new contact is created
New task
Triggers when a new task is created
New iteration
Triggers when a new iteration is added
New project
Triggers when a new project is created
New comment
Triggers when a new comment is added
New release
Triggers when a new release is created
New feature
Triggers when new feature is created
New team iteration
Triggers when a new team iteration is added
New build
Triggers when a new build is created
New time record
Triggers when a new time record is created
New request
Triggers when a new request is created
New bug
Triggers when a new bug is created
New user story
Triggers when a new user story is created
All Actions - Actions are the automated tasks
Create company
Creates a new company
Add contact to group
Adds a contact to the selected group
Create ticket
Creates a new ticket
Create contact
Creates a new contact
Remove contact from group
Removes a contact from the selected group
Update ticket
Updates the details of an existing ticket
Update contact
Updates the details of an existing contact
Update company
Updates the details of an existing company
Fetch company
Fetches the details of an existing company by ID, name, or email address
Fetch ticket
Fetches the details of an existing ticket by ID or subject
Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address
Create bug
Creates a new bug
Create request
Creates a new request
Add comment
Adds a new comment to an existing entity
Create build
Creates a new build
Create time record
Creates a new time record
Create user story
Creates a new user story
Create feature
Creates a new feature
Create task
Creates a new task
Add requester to request
Creates a new requester and adds them to an existing request
What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
Similar apps
What is Apptio Targetprocess?
Targetprocess is a project management tool that lets you track activities, share boards, and build custom reports.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more
Louis Castellano
CEO, Lakeside CNC Group
We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!
Josh Lucas
Head of Operations, AAA Band Rentals
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
