Integrate LiveAgent with ClickSend

Send information between LiveAgent and ClickSend automatically, without writing any code, using Zoho Flow.

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Generate a new contact in ClickSend each time a new contact is created in LiveAgent

Having precise contact details empowers your sales team to deliver timely communications to users. This flow will log a new contact in ClickSend whenever a new contact is created in LiveAgent.

How it works
  1. The flow triggers when a new contact is created in LiveAgent.
  2. Zoho Flow creates a new contact in ClickSend.
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Generate a new contact in ClickSend each time a new contact is created in LiveAgent

LiveAgent + ClickSend

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Supported triggers and actions

Integrate LiveAgent and ClickSend using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Company created

Triggers when a new company is created

Ticket created

Triggers when a new ticket is created

Contact created

Triggers when a new contact is created

Contact added

Triggers when a new contact is added to the specified list

SMS received

Triggers when a new SMS is received

All Actions - Actions are the automated tasks

Create company

Creates a new company

Add contact to group

Adds a contact to the selected group

Create ticket

Creates a new ticket

Create contact

Creates a new contact

Remove contact from group

Removes a contact from the selected group

Update ticket

Updates the details of an existing ticket

Update contact

Updates the details of an existing contact

Update company

Updates the details of an existing company

Fetch company

Fetches the details of an existing company by ID, name, or email address

Fetch ticket

Fetches the details of an existing ticket by ID or subject

Fetch contact

Fetches the details of an existing contact by ID, first name, last name, or email address

Send SMS to contact list

Sends a new SMS to the selected list of contacts

Send fax

Sends a new fax

Send SMS

Sends a new SMS

Send letter through post

Sends an A4 PDF document through the post. The PDF is printed, folded, inserted into an envelope, and posted to the specified address globally.

Send email campaign

Sends a new email campaign

Send voice message

Sends a text-to-speech message to a mobile phone or landline number

Send postcard

Sends a postcard through the post. The PDF is printed and delivered to the specified address globally.

Create contact

Creates a new contact

Create contact list

Creates a new contact list

Send MMS

Sends a new MMS

Transfer contact to list

Moves an existing contact from one list to another

Update contact list

Updates the details of an existing contact list

Copy contact to list

Copies an existing contact from one list to another

Fetch contact list

Fetches a contact list by name

Update contact

Updates the details of an existing contact by ID

Fetch contact

Fetches the details of an existing contact

Fetch email campaign

Fetches the details of an existing email campaign

What is LiveAgent?

LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.

What is ClickSend?

ClickSend is a cloud-based service that lets you send and receive SMS, email, voice, fax, and letters worldwide.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more

Toto

Technical Engineer, Master Liveaboards

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