![](https://flow-au-public.nimbuspop.com/flow-apps/liveagent.png)
![](https://flow-au-public.nimbuspop.com/flow-apps/smsfactor.png)
Integrate LiveAgent with SMSFactor
Send information between LiveAgent and SMSFactor automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
![](https://flow-au-public.nimbuspop.com/flow-apps/liveagent.png)
![](https://flow-au-public.nimbuspop.com/flow-apps/smsfactor.png)
Create a new contact in SMSFactor whenever a new contact is created in LiveAgent
Ensure quick access to contact information across all platforms for enhanced engagement. This flow will generate a new contact in SMSFactor each time a new contact is created in LiveAgent.
How it works
- The flow triggers when a new contact is created in LiveAgent.
- Zoho Flow adds a contact to an existing list in SMSFactor.
![](https://flow-au-public.nimbuspop.com/flow-apps/liveagent.png)
![](https://flow-au-public.nimbuspop.com/flow-apps/smsfactor.png)
Create a new contact in SMSFactor whenever a new contact is created in LiveAgent
LiveAgent + SMSFactor
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between LiveAgent and SMSFactor
Connect LiveAgent and SMSFactor with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate LiveAgent and SMSFactor using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-au-public.nimbuspop.com/flow-apps/liveagent.png)
Company created
Triggers when a new company is created
![](https://flow-au-public.nimbuspop.com/flow-apps/liveagent.png)
Ticket created
Triggers when a new ticket is created
![](https://flow-au-public.nimbuspop.com/flow-apps/liveagent.png)
Contact created
Triggers when a new contact is created
All Actions - Actions are the automated tasks
![](https://flow-au-public.nimbuspop.com/flow-apps/liveagent.png)
Create company
Creates a new company
![](https://flow-au-public.nimbuspop.com/flow-apps/liveagent.png)
Add contact to group
Adds a contact to the selected group
![](https://flow-au-public.nimbuspop.com/flow-apps/liveagent.png)
Create ticket
Creates a new ticket
![](https://flow-au-public.nimbuspop.com/flow-apps/liveagent.png)
Create contact
Creates a new contact
![](https://flow-au-public.nimbuspop.com/flow-apps/liveagent.png)
Remove contact from group
Removes a contact from the selected group
![](https://flow-au-public.nimbuspop.com/flow-apps/liveagent.png)
Update ticket
Updates the details of an existing ticket
![](https://flow-au-public.nimbuspop.com/flow-apps/liveagent.png)
Update contact
Updates the details of an existing contact
![](https://flow-au-public.nimbuspop.com/flow-apps/liveagent.png)
Update company
Updates the details of an existing company
![](https://flow-au-public.nimbuspop.com/flow-apps/liveagent.png)
Fetch company
Fetches the details of an existing company by ID, name, or email address
![](https://flow-au-public.nimbuspop.com/flow-apps/liveagent.png)
Fetch ticket
Fetches the details of an existing ticket by ID or subject
![](https://flow-au-public.nimbuspop.com/flow-apps/liveagent.png)
Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address
![](https://flow-au-public.nimbuspop.com/flow-apps/smsfactor.png)
Add contact
Adds a contact to an existing list
![](https://flow-au-public.nimbuspop.com/flow-apps/smsfactor.png)
Send SMS
Sends an SMS to only one recipient
What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
What is SMSFactor?
SMSFactor is an intuitive text sending platform for businesses. It lets you communicate quickly and easily with advertising SMS messages, import contact lists, create campaigns and promos, and more.
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