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Integrate LiveChat with EvaluAgent
Send information between LiveChat and EvaluAgent automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
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Create a contact in EvaluAgent when a new live chat session starts in LiveChat
Capture all customer information seamlessly during live sessions, with zero manual intervention. This flow will set up a new contact in EvaluAgent for every new live chat session in LiveChat.
How it works
- The flow triggers when a new chat is created in LiveChat.
- Zoho Flow creates a new contact in EvaluAgent.
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Create a contact in EvaluAgent when a new live chat session starts in LiveChat
LiveChat + EvaluAgent
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Build your own integrations between LiveChat and EvaluAgent
Connect LiveChat and EvaluAgent with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate LiveChat and EvaluAgent using the below triggers and actions
All Triggers - A trigger kickstarts the flow
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Visitor queued
Triggers when a visitor is queued
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Chat ended
Triggers when a chat is ended
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Chat created
Triggers when a new chat is created
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Contact created
Triggers when a new contact is created
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Evaluation created
Triggers when a new evaluation is added
All Actions - Actions are the automated tasks
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Close chat
Closes an existing chat
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Resume chat
Restarts an archived chat
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Create user
Adds a new user
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Create contact
Creates a new contact
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Update user
Updates the details of an existing user. It includes activating or deactivating the user by toggling the 'active' attribute.
What is LiveChat?
LiveChat is a customer support platform with customization features like themes, engagement graphics, and labels. You can automate greetings, get detailed reports, create tickets, and track visitors easily.
What is EvaluAgent?
EvaluAgent is a multi-channel quality assurance monitoring platform for customer service teams. It provides features such as customer surveys, evaluations, e-learning, reporting, and more.
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