Integrate Octadesk with Apptio Targetprocess

Send information between Octadesk and Apptio Targetprocess automatically, without writing any code, using Zoho Flow.

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Add new tasks to your Apptio Targetprocess for new tickets generated in Octadesk

Efficiently address customer concerns by promptly creating tasks. This flow will generate a task within your Apptio Targetprocess for fresh tickets initiated in Octadesk.

How it works
  1. The flow triggers when a new ticket is added in Octadesk.
  2. Zoho Flow creates a new task in Apptio Targetprocess.
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Add new tasks to your Apptio Targetprocess for new tickets generated in Octadesk

Octadesk + Apptio Targetprocess

Build your own integrations between Octadesk and Apptio Targetprocess

Connect Octadesk and Apptio Targetprocess with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Octadesk and Apptio Targetprocess using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Agent added

Triggers when a new agent is added

Ticket added

Triggers when a new ticket is added

Customer added

Triggers when a new customer is added

Organization added

Triggers when a new organisation is added

New task

Triggers when a new task is created

New iteration

Triggers when a new iteration is added

New project

Triggers when a new project is created

New comment

Triggers when a new comment is added

New release

Triggers when a new release is created

New feature

Triggers when new feature is created

New team iteration

Triggers when a new team iteration is added

New build

Triggers when a new build is created

New time record

Triggers when a new time record is created

New request

Triggers when a new request is created

New bug

Triggers when a new bug is created

New user story

Triggers when a new user story is created

All Actions - Actions are the automated tasks

Create ticket

Creates a new ticket

Create person

Creates a new person

Create organization

Creates a new organization

Create product

Creates a new product

Update ticket

Updates the details of an existing ticket

Update product

Updates the details of an existing product

Update organization

Updates the details of an existing organization

Fetch requester

Fetches the details of an existing requester using email address

Fetch person

Fetches the details of an existing person using email address

Fetch organization

Fetches the details of an existing organization by name

Search ticket

Search for an existing ticket

Create bug

Creates a new bug

Create request

Creates a new request

Add comment

Adds a new comment to an existing entity

Create build

Creates a new build

Create time record

Creates a new time record

Create user story

Creates a new user story

Create feature

Creates a new feature

Create task

Creates a new task

Add requester to request

Creates a new requester and adds them to an existing request

What is Octadesk?

Octadesk is a customer service solution that organizes customer interactions. It helps you generate leads, close sales, support customers, and more.

Customer Support

What is Apptio Targetprocess?

Targetprocess is a project management tool that lets you track activities, share boards, and build custom reports.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

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Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more

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CEO, OpIndia

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

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Director, Perth Security Services

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