Integrate PagerDuty with Fluent Support
Send information between PagerDuty and Fluent Support automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate PagerDuty and Fluent Support using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Incident escalated
Triggers when an incident has been escalated to another user in the same escalation level
Incident acknowledged
Triggers when an incident is acknowledged
New Notification
Triggers when there is a new notification
Incident resolved
Triggers when an incident is resolved
Incident created or triggered
Triggers when a new incident is created or triggered
Tickets moved
Triggers when tickets are moved
Ticket reopened
Triggers when a ticket is reopened
Ticket created
Triggers when a new ticket is created
Ticket agent changed
Triggers when a ticket agent is changed
Ticket closed
Triggers when an existing ticket is closed
All Actions - Actions are the automated tasks
Create Event
Creates a new event
Create user
Creates a new user
Create incident
Creates a new incident
Update incident
Updates the details of an existing incident
Fetch user
Fetches the details of an existing user by its ID or name
Fetch incident
Fetches the details of an existing incident by its ID or incident key
Find user on call
Finds the user on call for a specific schedule
Create ticket
Creates a new ticket
Create customer
Creates a new customer
Fetch agent
Fetches the details of an existing agent
Fetch customer
Fetches the details of an existing customer
Fetch ticket
Fetches the details of an existing ticket
What is PagerDuty?
Pagerduty is a digital operations management platform that provides reliable notifications to help detect and fix infrastructure issues. It is an extensible platform that lets you manage incidents, configure customized notifications, and enable modern incident responses.
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What is Fluent Support?
Fluent Support is a WordPress support ticket management website that allows businesses to manage support agents, customers, and tickets.
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