Integrate RingCentral with BigCommerce
Send information between RingCentral and BigCommerce automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Generate a confirmation SMS notification via RingCentral for every new order in BigCommerce
Ensure customers receive reassurance with an order confirmation SMS upon their purchase. This flow will send a notification via RingCentral whenever new orders are generated in BigCommerce.
How it works
- The flow triggers when a new order is created in BigCommerce.
- Zoho Flow sends a new SMS to the specified phone number in RingCentral.
Generate a confirmation SMS notification via RingCentral for every new order in BigCommerce
BigCommerce + RingCentral
Send a text notification via RingCentral to customers who haven’t completed their purchase in BigCommerce
Boost re-engagement on abandoned carts and increase customer purchases with SMS alerts. This flow will trigger an SMS via RingCentral when a cart is abandoned in BigCommerce.
How it works
- The flow triggers when a cart is abandoned. A cart is considered abandoned if no changes were made at least one hour after the last modified property. in BigCommerce.
- Zoho Flow sends a new SMS to the specified phone number in RingCentral.
Send a text notification via RingCentral to customers who haven’t completed their purchase in BigCommerce
BigCommerce + RingCentral
Build your own integrations between RingCentral and BigCommerce
Connect RingCentral and BigCommerce with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate RingCentral and BigCommerce using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Call answered
Trigger when a call is answered
New voicemail
Triggers when a new voicemail is sent or received
Call recorded
Triggers when a call is recorded
New call
Triggers when a new call is initiated or received
New team chat
Triggers when a new team chat is created
Call missed
Triggers when a call is missed
Call disconnected
Triggers when a call is ended
New SMS
Triggers when a new SMS is sent or received
Shipment created
Triggers when a new shipment is created
Updated order status
Triggers when the status of an existing order is updated
Coupon created
Triggers when a new coupon is created
Updated product
Triggers when any detail of an existing product is updated
Order created
Triggers when a new order is created
Product created
Triggers when a new product is created
Cart abandoned
Triggers when a cart is abandoned. A cart is considered abandoned if no changes were made at least one hour after the last modified property.
Cart created
Triggers when a new cart is created
Subscriber created
Triggers when a new subscriber is created
Cart converted
Triggers when a cart is converted into an order, which is typically after the payment step of checkout on the storefront
Customer created
Triggers when a new customer is added
Updated subscriber
Triggers when any detail of an existing subscriber is updated
All Actions - Actions are the automated tasks
Send SMS
Sends a new SMS to the specified phone number
Initiate ring-out call
Initiates a two-legged ring-out call based on the specified caller and callee phone number
Create team message
Creates a new team message
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Block or allow phone number
Updates the blocked or allowed phone number list with the specified phone number
Fetch contact
Fetches the details of an existing contact
Fetch user
Fetches the details of an existing user
Fetch call by ID
Fetches the details of an existing call by ID
Fetch message by ID
Fetches the details of an existing message record by message ID
Fetch ring-out call status
Fetches the status of a 2-legged ring-out call
Fetch call record by ID
Fetches the details of an existing call record by ID
Fetch extension
Fetches the details of the existing extension
Fetch call by session ID
Fetches the details of an existing call by session ID
Create subscriber
Creates a new subscriber
Create order
Creates a new order
Create product
Creates a new product
Create customer address
Adds address details for an existing customer
Create customer
Creates a new customer
Create coupon
Creates a new coupon
Update subscriber
Updates the details of an existing subscriber
Update product
Updates the details of an existing product
Update order
Updates the details of an existing order
Fetch customer
Fetches the details of an existing customer based on ID
Fetch order
Fetches the details of an existing order by ID
Fetch Product
Fetches the details of an existing product by ID
What is RingCentral?
RingCentral is a cloud-based communication system that helps you better serve your customers with all-in-one cloud phone, video conferencing, team messaging, contact center and more.
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What is BigCommerce?
BigCommerce is an ecommerce platform that you can use to design and customize your online store. It provides features to set up a global store, drive traffic, convert visitors, and even analyze your business statistics.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >
Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
Owain ap Rees
Sales Director, Artico
Endless integrations. End to manual work.
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