

Integrate RingCentral with WATI
Send information between RingCentral and WATI automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions
Integrate RingCentral and WATI using the below triggers and actions
All Triggers - A trigger kickstarts the flow

New team chat
Triggers when a new team chat is created

New voicemail
Triggers when a new voicemail is sent or received

Call recorded
Triggers when a call is recorded

New SMS
Triggers when a new SMS is sent or received

Call answered
Trigger when a call is answered

Call missed
Triggers when a call is missed

Call disconnected
Triggers when a call is ended

New call
Triggers when a new call is initiated or received

Session message sent
Triggers when a new session message is sent

New message received from contact
Triggers when a new message is received from the specified contacts

Message received
Triggers when a new message is received

Template message sent
Triggers when a new template message is sent
All Actions - Actions are the automated tasks

Create team message
Creates a new team message

Initiate ring-out call
Initiates a two-legged ring-out call based on the specified caller and callee phone number

Send SMS
Sends a new SMS to the specified phone number

Create contact
Creates a new contact

Update contact
Updates the details of an existing contact

Block or allow phone number
Updates the blocked or allowed phone number list with the specified phone number

Fetch call by session ID
Fetches the details of an existing call by session ID

Fetch extension
Fetches the details of the existing extension

Fetch message by ID
Fetches the details of an existing message record by message ID

Fetch call record by ID
Fetches the details of an existing call record by ID

Fetch ring-out call status
Fetches the status of a 2-legged ring-out call

Fetch contact
Fetches the details of an existing contact

Fetch call by ID
Fetches the details of an existing call by ID

Fetch user
Fetches the details of an existing user

Add or update contact
Adds a new contact or updates the details of an existing contact

Send template message
Sends an approved template WhatsApp message

Send session message
Sends a WhatsApp message to an open session
What is WATI?
WATI is a WhatsApp engagement tool that enables sales, customer support, and marketing teams to use a single platform to send bulk messages, broadcasts, template messages, and more.
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