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Integrate ServiceDesk Plus Cloud with 850+ apps
Create business workflows for ServiceDesk Plus Cloud without writing code, using Zoho Flow. Automate your routine tasks and make more time for what you do best.
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Build your own ServiceDesk Plus Cloud integrations
Connect ServiceDesk Plus Cloud with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Build your ServiceDesk Plus Cloud workflows using the below triggers and actions
All Triggers - A trigger kickstarts the flow
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Change updated
Triggers when a change is updated
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Request approved
Triggers when an existing request is approved
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Request updated
Triggers when the details of an existing request are updated
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Task updated
Triggers when the details of an existing task are updated
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Asset created
Triggers when a new asset is created
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Task created
Triggers when a new task is created
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Request created in template
Triggers when a new request is created in the selected template
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Note created
Triggers when a new note is created
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Task closed
Triggers when a task is closed
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Request updated in template
Triggers when an existing request is updated in the selected template
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Change status updated
Triggers when the status of an existing change is updated
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Change created
Triggers when a new change is created
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Requester created
Triggers when a new requester is created
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Problem created
Triggers when a new problem is created in a template
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Request created
Triggers when a new request is created
All Actions - Actions are the automated tasks
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Create request
Creates a new request
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Create request note
Creates a note for the selected request
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Add solution
Adds a new solution
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Create change
Creates a new change
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Associate request with problem
Associates a request with a specific problem
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Create problem
Creates a new problem
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Update change
Updates the details of an existing change
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Update problem
Updates the details of an existing problem
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Update request
Updates the details of an existing request
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Fetch problem attribute ID
Fetches the selected problem's attribute ID by name
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Fetch solution topic
Fetches a solution topic by its name
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Fetch request UDF attributes
Fetches a request UDF attribute by its name
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Fetch request - By ID
Fetches the details of an existing request by ID
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Fetch change UDF attributes
Fetches a change's UDF attributes by name
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Fetch change attribute
Fetches the details of an existing change attribute by name
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Fetch problem
Fetches the details of an existing problem by ID
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Find a request attribute
Fetches a request attribute by its name
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Fetch requester
Fetches the details of an existing requester by email address
What is ServiceDesk Plus Cloud?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >