Integrate Shortcut with Customerly
Send information between Shortcut and Customerly automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Shortcut and Customerly using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Comment added
Triggers when a new comment is added
Milestone created
Triggers when a new milestone is created
Project created
Triggers when a new project is created
Epic created
Triggers when a new epic is created
Story created
Triggers when a new story is created in a project
All Actions - Actions are the automated tasks
Create epic
Creates a new epic
Create comment
Creates a new comment in a selected story
Create team
Creates a new team
Create milestone
Creates a new milestone
Create project
Creates a new project
Create iteration
Creates a new iteration
Create story
Creates a new story in the selected project
Create label
Creates a new label
Create category
Creates a new category
Update team
Update details of an existing team
Update epic
Updates the details of an existing epic
Update iteration
Update details of an existing iteration
Update story
Updates the details of an existing story
Update label
Updates the details of an existing label
Fetch team
Fetch the details of an existing team using ID
Fetch epic
Fetch the details of an existing epic using ID
Create or update lead
Creates or updates a lead
Send message
Sends a message to the specified email address
Create or update user
Creates or updates a user
Fetch lead
Fetches the details of an existing lead by email address
Fetch user
Fetches the details of an existing user by email address
What is Shortcut?
Shortcut is a project management solution for software development that lets you integrate with the tools that you use, enable cross functional work, and more.
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What is Customerly?
Customerly is live chat software that lets you create templated emails, set up marketing sales funnels, and add qualifying automated questions before conversations.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Endless integrations. End to manual work.
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