Integrate Spoke with EvaluAgent
Send information between Spoke and EvaluAgent automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Spoke and EvaluAgent using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Request updated
Triggers when any detail of an existing request is updated
Resource created
Triggers when a new resource is created
Request created
Triggers when a new request is created
Contact created
Triggers when a new contact is created
Evaluation created
Triggers when a new evaluation is added
All Actions - Actions are the automated tasks
File request
Files a new request
Create text resource
Creates a new text resource in the knowledge base
Update request
Updates the details of an existing request
Fetch request by ID
Fetches the details of an existing request by ID
Fetch user by ID
Fetches the details of an existing user by ID
Fetch team by name
Fetches the details of an existing team by name
Fetch user by search term
Fetches the details of an existing user by the specified search term
Fetch team by ID
Fetches the details of an existing team by ID
Create user
Adds a new user
Create contact
Creates a new contact
Update user
Updates the details of an existing user. It includes activating or deactivating the user by toggling the 'active' attribute.
What is Spoke?
Spoke is an intelligent ticketing system that uses AI to manage workplace requests and give your employees easy access to the information and services they need.
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What is EvaluAgent?
EvaluAgent is a multi-channel quality assurance monitoring platform for customer service teams. It provides features such as customer surveys, evaluations, e-learning, reporting, and more.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Endless integrations. End to manual work.
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