Integrate SupportBee with DoneDone
Send information between SupportBee and DoneDone automatically, without writing any code, using Zoho Flow.
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Generate a task within your DoneDone for fresh tickets initiated in SupportBee
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in your DoneDone for newly generated tickets in SupportBee.
How it works
- The flow triggers when a new ticket is created in SupportBee.
- Zoho Flow creates a task in the selected project in DoneDone.
Generate a task within your DoneDone for fresh tickets initiated in SupportBee
SupportBee + DoneDone
Build your own integrations between SupportBee and DoneDone
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Supported triggers and actions
Integrate SupportBee and DoneDone using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New Ticket
Triggers when a new ticket is created
New Comment
Triggers when a new comment is added to a ticket
New Agent Reply
Triggers when an agent replies to a ticket
New Customer Reply
Triggers when a customer replies to a ticket
Task created
Triggers when a new task is created in the selected project
All Actions - Actions are the automated tasks
Create Ticket
Creates a new ticket
Add comment
Adds a comment to the specified task
Create task
Creates a task in the selected project
Create project
Creates a new project
Update task status
Updates the status of the specified task
Update task priority
Updates the priority of the specified task
What is SupportBee?
SupportBee is an email ticketing system that lets you manage your tickets easily. Create tickets, assign them to agents or teams, and use snippets to answer frequently asked questions.
Similar apps
What is DoneDone?
DoneDone is a simple task tracker and shared inbox designed for companies to track their projects and support their customers.
Similar apps
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Webhook triggers
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Logic
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Custom functions
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Learn more >We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more
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CEO, Lakeside CNC Group
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Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more
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Technical Engineer, Master Liveaboards
