Integrate SupportBee with Runrun.it
Send information between SupportBee and Runrun.it automatically, without writing any code, using Zoho Flow.
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Add new tasks to your Runrun.it for new tickets generated in SupportBee
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in your Runrun.it for newly generated tickets in SupportBee.
How it works
- The flow triggers when a new ticket is created in SupportBee.
- Zoho Flow creates a new task in Runrun.it.
Add new tasks to your Runrun.it for new tickets generated in SupportBee
SupportBee + Runrun.it
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Supported triggers and actions
Integrate SupportBee and Runrun.it using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New Ticket
Triggers when a new ticket is created
New Comment
Triggers when a new comment is added to a ticket
New Agent Reply
Triggers when an agent replies to a ticket
New Customer Reply
Triggers when a customer replies to a ticket
Client created
Triggers when a new client is created
Task created
Triggers when a new task is created
Project created
Triggers when a new project is created
All Actions - Actions are the automated tasks
Create Ticket
Creates a new ticket
Create project
Creates a new project
Create task
Creates a new task
Create comment
Create a new comment
Create client
Creates a new client
Create post on enterprise wall
Creates a new post on enterprise wall
Create post on team wall
Creates a new post on team wall
What is SupportBee?
SupportBee is an email ticketing system that lets you manage your tickets easily. Create tickets, assign them to agents or teams, and use snippets to answer frequently asked questions.
Similar apps
What is Runrun.it?
Runrun.it is a cloud-based team management platform that helps managers to get more productivity out of their teams when dealing with task, time, and talent management.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more
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Technical and Operations Head, TruAct
