Integrate Teamwork Desk with Toggl Track

Send information between Teamwork Desk and Toggl Track automatically, without writing any code, using Zoho Flow.

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Add new tasks to your Toggl Track for new tickets generated in Teamwork Desk

Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will add new tasks to your Toggl Track for new tickets generated in Teamwork Desk.

How it works
  1. The flow triggers when a new ticket is created in Teamwork Desk.
  2. Zoho Flow creates a new task in the selected project in Toggl Track.
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Add new tasks to your Toggl Track for new tickets generated in Teamwork Desk

Teamwork Desk + Toggl Track

Build your own integrations between Teamwork Desk and Toggl Track

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Supported triggers and actions

Integrate Teamwork Desk and Toggl Track using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New ticket

Triggers when a new ticket is created

New agent reply

Triggers when an agent sends a reply

Ticket assigned

Triggers when a ticket in the selected inbox is assigned

New customer

Triggers when a new customer is created

New ticket note

Triggers when a ticket note is added

Thread edited

Triggers when a thread in the selected inbox is edited

New customer reply

Triggers when a customer sends a reply

Updated customer details

Triggers when the details of a customer are updated

Project updated

Triggers when a project is updated in the selected workspace

Client created

Triggers when a new client is created in the selected workspace

Tag created

Triggers when a new tag is created in the selected workspace

Time entry updated

Triggers when a time entry is updated

Time entry created

Triggers when a new time entry is created

Task updated

Triggers when a task is updated in the selected workspace

Client updated

Triggers when a client is updated in the selected workspace

Project created

Triggers when a new project is created in the selected workspace

Task created

Triggers when a new task is created in the selected workspace

All Actions - Actions are the automated tasks

Create customer

Creates a new customer

Create ticket

Creates a new ticket

Update ticket

Updates an existing ticket

Link task to ticket

Links a task to a ticket

Unassign ticket

Unassigns the selected ticket

Update customer

Updates the details of an existing customer

Assign ticket

Assigns the selected ticket to a user

Reply to ticket

Adds a reply to the selected ticket

Fetch ticket

Fetches a ticket by ticket ID or keyword

Fetch customer

Fetches an existing customer by name or email address. You can choose to create one if none are found.

Create project

Creates a new project in the selected workspace

Create client

Creates a new client in the selected workspace

Create task

Creates a new task in the selected project

Fetch project

Fetches the details of an existing project by ID or name

Fetch time entry

Fetches the details of existing time entry by ID or start and end date

Fetch task

Fetches the details of an existing task by ID

Fetch client

Fetches the details of the existing client by ID or name

What is Teamwork Desk?

Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.

What is Toggl Track?

Toggl Track is a time tracking application that lets you manage projects across teams and make better business decisions. It provides tools for team planning, profitability analysis, and more.

Build comprehensive workflows using

Webhook triggers

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Logic

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

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Rahul Roushan

CEO, OpIndia

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

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