Integrate WATI with 800+ apps
Create business workflows for WATI without writing code, using Zoho Flow. Automate your routine tasks and make more time for what you do best.
Popular WATI workflows
Create a contact in WATI when a new live chat session starts in Chaport
Capture all customer information seamlessly during live sessions, with zero manual intervention. This flow will create a new contact in WATI for every new live chat session in Chaport.
How it works
- The flow triggers when a new chat is started in Chaport.
- Zoho Flow adds a new contact or updates the details of an existing contact in WATI.
Establish a new contact in WATI whenever a live chat starts in GoSquared
Automatically capture contact details seamlessly during live chat interactions. This flow will establish a new contact in WATI for each new live chat session in your GoSquared.
How it works
- The flow triggers when a new live chat message is received in GoSquared.
- Zoho Flow adds a new contact or updates the details of an existing contact in WATI.
Generate a contact in WATI for every new live chat session in LiveChat
Seamlessly capture lead data with no manual intervention, ensuring efficiency and eliminating any chance of omission. This flow will set up a new contact in WATI for every new live chat session in LiveChat.
How it works
- The flow triggers when a new chat is created in LiveChat.
- Zoho Flow adds a new contact or updates the details of an existing contact in WATI.
Set up a contact in WATI following a purchase in Ecwid
Bridge the gap between purchase and support by instantly creating contacts in your Whatsapp engagement tool for immediate assistance. This flow will generate a new contact in WATI in response to new purchases from Ecwid.
How it works
- The flow triggers when a new paid order is created in Ecwid.
- Zoho Flow adds a new contact or updates the details of an existing contact in WATI.
Create a new contact in WATI whenever a purchase is completed in Maropost Commerce Cloud (formerly Neto)
Maropost Commerce Cloud (formerly Neto) + WATI
Streamline customer support by instantly creating contacts in your Whatsapp engagement tool for seamless post-purchase service. This flow will generate a new contact in WATI in response to new purchases from Maropost Commerce Cloud (formerly Neto).
How it works
- The flow triggers when a new paid order is created in Maropost Commerce Cloud (formerly Neto).
- Zoho Flow adds a new contact or updates the details of an existing contact in WATI.
Create a new contact in WATI whenever a purchase is completed in Saleor
Enhance customer satisfaction with immediate support integration at the moment of purchase. This flow will set up a new contact in WATI for each purchase occurring in Saleor.
How it works
- The flow triggers when an order is fulfilled in Saleor.
- Zoho Flow adds a new contact or updates the details of an existing contact in WATI.
Set up a contact in WATI following a purchase in Shopify
Enable seamless post-purchase customer support by instantly creating contacts in your Whatsapp engagement tool. This flow will generate a new contact in WATI in response to new purchases from Shopify.
How it works
- The flow triggers when an existing order is fulfilled in Shopify.
- Zoho Flow adds a new contact or updates the details of an existing contact in WATI.
Establish a new contact in WATI after a purchase is made in Zoho Commerce
Enhance customer satisfaction with immediate support integration at the moment of purchase. This flow will establish a new contact in WATI whenever a purchase is made in Zoho Commerce.
How it works
- The flow triggers when an order is confirmed in Zoho Commerce.
- Zoho Flow adds a new contact or updates the details of an existing contact in WATI.
Build your own WATI integrations
Connect WATI with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Build your WATI workflows using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Session message sent
Triggers when a new session message is sent
New message received from contact
Triggers when a new message is received from the specified contacts
Message received
Triggers when a new message is received
Template message sent
Triggers when a new template message is sent
All Actions - Actions are the automated tasks
Add or update contact
Adds a new contact or updates the details of an existing contact
Send template message
Sends an approved template WhatsApp message
Send session message
Sends a WhatsApp message to an open session
What is WATI?
WATI is a WhatsApp engagement tool that enables sales, customer support, and marketing teams to use a single platform to send bulk messages, broadcasts, template messages, and more.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more
Owain ap Rees
Sales Director, Artico
We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!
Josh Lucas
Head of Operations, AAA Band Rentals
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
